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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1397 Showing 27,921-27,940 of 38,693 reviews
  • Rated 5 out of 5 stars

    Best Option around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and connected all my devices . Fast kind and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My go to!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and speedy service! Absolutely worth the cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Numeir Did An Excellent Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Numeir and spent enough time to recommend procedures to enhance my TV and sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous, clean, compassionate. Took the time to understand my needs and worked with to achieve a suitable solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Polite and help on original set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent melted by TV, connected it to all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Scott’s system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great installing and explained it all!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Attitude!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took the time to walked me thru the steps of my SmartTV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who installed my tv were thorough, neat and fun to converse with. I’d highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soooo glad we did this The installers were professional, patient, neat, and knowledgeable We would highly recommend this service. Well worth the fee !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv mounting kit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had the geek squad install kit for a new samsung 65 8 job was done pro n the kit n mounting hardware did the job happy with my expierance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were kind & helpful, set up my tv and helped me choose which mount worked best for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item and the install service was excellent. Good communication on when they would arrive and quickly done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two members that came out work together as a team and provided a great job. I was very pleased to see the team work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality job in installing tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very thorough and did an excellent job in ensuring the tv was at the right height and centered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75 inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV value for the $ The Geeks did a great job of hanging it up too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get the Geek Squad to do the installation which they did easily and perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great value. I was very pleased how this turned out.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I was expecting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid the 200 dollars for the totaltech membership for all tge great benefits. The geek squad member came in hot. The first thing he said was "that In-Wall Cable Concealer Recessed Power Kit is not on the order so, i would have to charge 50 dollars just to install that for you." Then he dismounted the old tv, and he had doubts about the installaling the new tv base on my connections and the way they were setup. He did give me the choice, but ultimately I decided not to move forward base on more cons than pros. I decided to call a friend and he helped me mount the tv with no issues whatsoever. I am thinking about canceling the totaltech membership since i haven't reeked any benefits. I called the geeksquad CS line. the rep on the phone said if cancel the membership i whould get a pro-rated refund, but when I went to the store they young lady tells me I can cancel the membership, but i won't get any refunds since I purchase the membership for the year. The cancelation will go into effect once the first year runs out.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted our sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my sound bar mount. Even showed my husband and I different features with out tv.

    I would recommend this to a friend