Customer Ratings & Reviews

I paid the 200 dollars for the totaltech membership for all tge great benefits. The geek squad member came in hot. The first thing he said was "that In-Wall Cable Concealer Recessed Power Kit is not on the order so, i would have to charge 50 dollars just to install that for you." Then he dismounted the old tv, and he had doubts about the installaling the new tv base on my connections and the way they were setup. He did give me the choice, but ultimately I decided not to move forward base on more cons than pros. I decided to call a friend and he helped me mount the tv with no issues whatsoever. I am thinking about canceling the totaltech membership since i haven't reeked any benefits. I called the geeksquad CS line. the rep on the phone said if cancel the membership i whould get a pro-rated refund, but when I went to the store they young lady tells me I can cancel the membership, but i won't get any refunds since I purchase the membership for the year. The cancelation will go into effect once the first year runs out.

This was a replacement tv. They were fast, connected everything, took away the old tv, and cleaned up

The agents were careful when installing my tv mounts. They were polite and didn’t leave a mess. I would use them again.

Spencer was a great and friendly installer. He went above and beyond! :)

The men that came and put our tv on the wall were great. Very polite and adhered to covid guidelines wearing masks.

The service team that came out were excellent. They were fast, neat and did an excellent job.

The agents where so helpful and quick did such an amazing job totally recommend getting them again when I move again to mount my tv

I was very pleased with the work that was done installing my TV.

Best Buy Geek Squad is the only guys I trust to hang a large TV

Great team. Very responsive and helpful in showing you how to use things

The agent was on time, friendly, efficient, and thorough. Highly recommend!

Tech did a fabulous job with the install of my order.

I love it!! Its a great tv!! I even recomend the tv wall mount with best buy

Love this LG tv. The Geek squad got it hung on the wall, working and showed me how to work the new remote. Very kind guys.

This mount and swivel are solid. It pivots left to right with ease. It is also placed on a track that slides left to right to center you tv on your respective seat. Love this product. Good accessory to a 4K TV

Great geek squad knowledge and patience. Assisted with replacing old tv to another room

Technician far exceeded my expectations with his service.

The agents mounted all my devices, very organized all the cables behind the Tv

The wall mount is much better than sitting the TV on a stand as our previous TV was. Would not want to attempt to do this myself though.

Holds the television well and it was easy to install by the geek squad.