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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1403 Showing 28,041-28,060 of 38,693 reviews
  • Rated 5 out of 5 stars

    Well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Were very friendly and courteous. Handled having a dog in the house very well. Cleaned up afterwards. Good job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job once again and super polite and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an excellent job installing our TV and soundbar to the wall. We would use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad techs did a fabulous job. Mounted tv in exactly the right spot for the best viewing and explained everything as they went.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up on our TV mounting was quick and painless. The techs were very pleasant and knew what they were doing. It was well worth the cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted our new LG TV and hooked up to our Sonos surround sound. Very knowledgeable and patient. Great job guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Created a Happy Place

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great. Very smart and fast and we now have a very happy place in the living room with a biiiiiig TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech staff was quick, efficient and did everything outstanding! Very proffessional and knowledgeable. Well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy, they do everything and i cant see my life with out them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall, the Service Was Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Staff Agent was Excellent, the Quality Of Service Was Quick, Too Quick. The Screen Has A Proverbial Mark. It Cannot Be Cleaned Away

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Professionalism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent workmanship. Punctual. Impeccable Communication skills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks are fantastic, quick, professional, prompt. Make sure you get the Total Tech Support also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s great so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no qualms. It works perfectly fine and even beyond my expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and professional and cleaned up after

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job delivering and installing my TV. Looks great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really professional. Come to my house and showed them where I wanted it and how high I wanted and only took 30 minutes to finish. I ordered this service for a 55” 4kTv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys. What do you want me to say in this survey to get points? Minimum of 50 characters?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the money. It was mounted by the Geek Squad. Did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes please!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These techs were very professional and saved me the time to install this myself. YES PLEASE!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PC tune up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a tune up on my notebook pc. Geek Squad rep Jacob was very helpful. Best Buy is very smart to have hired Jacob!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were excellent and right on time. They also move my ither tv stand and tv in the other room.

    I would recommend this to a friend