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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1404 Showing 28,061-28,080 of 38,693 reviews
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional - They kept me up to date on arrival time. They were in and out in 2 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by geek squad and very quick on their install on new tv and we're very professional with all the setup process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item and the install service was excellent. Good communication on when they would arrive and quickly done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation team.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very patient explaining the television and how to work the remote control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents showed up @ scheduled time and had my TV mounted and up and running quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional help! They communicated everything clearly and set up the TV with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed this hardware for me. Great service. Very happy with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service the technician came in did the install and left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Job Well Done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will from the Geek Squad arrived early and exceeded my expectations. Job Well Done. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it's a mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say -- its' a mount. It is screwed into the wall. It holds your television. It works.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Did a good job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a good job. Arrived a little late but good communication. Only negative was that they left small electrical pieces on the floor. We have a dog and worry she might have tried to eat these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the geek squad hooked up my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad did a great job hooking up my TV and instructing me on the use great job, this TV is amazing very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy TV Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is great. Since we are a member of Best Buy Tech Group. We rely on Best Buy's service who know what to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your helpers are fantastic. They appear on time, they are knowledgeable and pleasant. Wish they could solve all my problems. Great team you have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and neat!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time... put booties on their shoes and got right to work! The team of two worked great together. The sound is amazing!!!.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous, clean, compassionate. Took the time to understand my needs and worked with to achieve a suitable solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was incredible. The associate was kind and very well versed in the product. He was efficient in his job and was extremely personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality job in installing tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very thorough and did an excellent job in ensuring the tv was at the right height and centered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Couldn’t be happier with my install! Amazing customer service - tech did a fantastic job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buys Geek Squad does an excellent job of installing equipment. I am very pleased with their service.

    I would recommend this to a friend