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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1404 Showing 28,061-28,080 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents showed up @ scheduled time and had my TV mounted and up and running quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed this hardware for me. Great service. Very happy with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad super fast install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was professional, friendly, and super fast! Only 3 minutes to mount the TV rack!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Main Room Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a fantastic job, great install and setup and took great care with the new TV and the surroundings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed on wall.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad took their time and made sure everything was installed and leveled. Then they cleaned up and were done in around an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good item worked as intended and would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home visit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and professional. Great service pleasant and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an excellent job installing the TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek sqaud agents.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cole is the srevice agent I lnow the best. He is Knowledgeable and considerate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation went well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV and they were very Professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing installation. Best service by far. I definitely recommend Total Tech support to everyone. Thanks Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service rep, friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came within the time of the appointment and completed the worked without any issues. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great! Geek squad did a great job. Looks good with attached sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came in and mounted three TVs in a snap... this takes the worry out of the job when you leave it to folks that have done it repeatedly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great personnel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great personnel and professional work. On time and prepared with proper tools. I had mine installed on a brick wall and is holding up a 65" tv perfectly fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed 3 TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service very knowledgeable and professional I’m so glad I have total tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely satisfied with this service. The techs were so friendly and I’ informative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks were courteous to us and explained the equipment so that we could understand neither of us are high tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was excellent. Very knowledgeable and respectful of personal property.

    I would recommend this to a friend