Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1406 Showing 28,101-28,120 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great work and a friendly crew!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew was extremely friendly and had my television mounted and ready to go in about 15 minutes. Excellent experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The folks that came out was qick, nice and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top of the line service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t have asked for better customer service…outstanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They straightened up my wiring mess, mounted my tv, and showed me how to use everything, very professional, awesome job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team were very professional and did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big screen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for sure especially on budget when you have a lot of tv’s to buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was knowledgeable and efficient.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were great and made sure everything was connected to my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on time - were very efficient, friendly and got the job done fast and accurate. Appreciate them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really really loved the customer service experience at your store the product I bought is working perfectly I would definitely recommend it to a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a fine job installing two TV's, 77" & a 65". Their knowledge & professional was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best of bestbuy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like I tell everybody the total tech qeek squad is the best to protect your you and all your techs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always on time clean fast service. On some older homes they have problems finding studs to mount televisions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung TV replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had issues with the replacement and setup, but your customer service team took care of it. We are very happy with your Geek Squad service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great crew!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super knowledgeable, they new the best setup for the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TVSetup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ed and Val from the Geek Squad did a great job setting up our TV’s and programming the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek sqd are the beet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people to deal with, very good service and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Professional Mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were very good at aligning the TV mount and making sure everything worked correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad greatness!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians that connected and set up my tv were excellent!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekMountingSquad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding! The installation went smoothly and they answered all my questions! Thanks so much for excellent service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent connected TV to all my devices. Showed me how to operate the new Logitech remote control I bought from him. Very professional.

    I would recommend this to a friend