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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1408 Showing 28,141-28,160 of 38,693 reviews
  • Rated 5 out of 5 stars

    TV Mount Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect install & cleanup. There was proper communication as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were good. The multiple appointments with drop off, set up, mount. Inconvenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible install staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew was professional, followed COVID precautions and install of my 82” went smooth fast and flawless. Great work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Installation of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and a outstanding mounting of my TV. The Geek Squad Agents were very professional

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were helpful. I will recommend them to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional set-up and training

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy team installed our large screen TV and provided appropriate instruction and training. Very professional and easy to work with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chuck Whitlock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service, Installers were very Good at their Job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TVs and my ring camera set very nice guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, friendly service. Totally worth it. Knowledgeable and friendly staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a fantastic job installing our 75 inch Samsung. They were precise in everything they did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV wall mount was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was super friendly. Explained the process in detial and was very helpful. Install was quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jason for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason is my fave geek! Greatly appreciate his help, care of my products and honesty. His teammate was great also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV. MOUNTED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and fast instalation. Very flexible schedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are GOOD!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and hook my services back up and even added a few things. Very nice and efficient work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were on the case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv on this mount. It's perfect for the spot where I could view TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came in and did a great job. They were very professional and precise with the job. If you want the job done right use the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted, programmed the amplifier and all the other items items to our New Samsung 55" LED TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great customer service very professional very knowledgeable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rocky Start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few GeekSquad visits the many complicated parts of our home entertainment system have been performing adequately.the mounting part was easy compared to getting various features to work as designed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Deal in Town!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Brought & Mounted my new replacement LG OLED 65" 4K TV at no cost to me.

    I would recommend this to a friend