Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1409 Showing 28,161-28,180 of 38,693 reviews
  • Rated 5 out of 5 stars

    The Best!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted, secured, set up with top quality. Thank You

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All Around Functionality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great flexibility and versatility. Improves viewing and functionality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! All questions answered. Respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All very good. Good atention with the tv needs. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Team Effort.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team worked together well! They answered all of our questions..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and attentive!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians did a great job with the installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squard are the best. Install was super Great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians mounted my tv as well as an under-cabinet radio and CD player efficiently and quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting was done fast and with care. I’m satisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the mount and how the guys did an amazing job, it can go right , left and come infront closer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is world class

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad members are the best. Worth getting professionals to hook up and set up your TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A thorough mounting and connecting on my wall. Something I could not have done.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 4 out of 5 stars

    Excellent, professional installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two technicians worked hard to install my new TV., working in tight quarters. I salute them. I wish they really would have stayed to thoroughly set up the new TV though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad showed up on time and set system up where it was questionable for TV to fit but they got it done with little effort thanks best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job mounting tv and soundbar on wall and hiding all the wires

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hugo did a great job hanging up the tv. He is very knowledgeable about his job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were pros!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were excellent and finished within 20 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for tight places

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv mount was just what we needed to fit our new larger tv in a tight space. Love how it swivels so we can view from multiple angles.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 1 out of 5 stars

    Poor Geek Squad Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new 85” tv and premium mounting service that was installed on 5/28/21. I asked the Geek Squad techs if they were going to hook my HDMI and optical cables to the tv that were laying on the floor right under it. They told me that I only bought the basic tv mounting that only includes mounting to my wall bracket, plugging into the outlet, and hooking the tv up to my internet router. I didn’t bother to check my order and just told them to finish what they thought they were to do. Later that evening, I checked my order and found that I had actually paid for the premium tv mounting which included hooking up all of my cables plus programming my Harmony remote and a bunch of other connection services to streaming devices. I am extremely disappointed that these lazy techs lied to get out of even performing the basic connections I had paid for. Very poor service by Geek Squad!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great and easy they arrive on time as we set

    I would recommend this to a friend