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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad was knowledgeable and experienced. they worked quickly and efficiently. i watched as they installed the tv wall mount, 55” tv, cable box and dvd player. all i can say is i’m glad i let the professionals do the work. worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad peeps that came out to install this Amazing TV did an amazing job. They mounted it very easily and didn't make a mess at all. They were more than cordial and professional which is the best thing you can ask for. They took their timing explaing everything about the TV and getting it all set up with my apps and profile etc...Side note....Love the picture. Love the sound. Great from any angle. Glare from window is almost non existent or at the very least not a nuisance. Love Sony TVs and this by far is the best, especially when Geek squad installed it perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Greg from Geek Squad my new Family room TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had Greg install our new Samsung 65 Smart TV in the Family Room. As usual he was promptly on time, very professional and careful during installation. He has installed many TVs for us in our home and every time it is a pleasure to catch up with him. He truly is the best and I highly recommend him for Installations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, efficient, and friendly service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team who came to install my 75” did a fantastic job. They were professional, quick, friendly and knowledgeable. They even helped to hook up my sound bar and checked all connection, picture, and sound to make sure they were working. They worked so smoothly and really clean so I didn’t have much to clean up or anything when they left. The even took away my old tv as part of the TotalTexh service. Everything was done so smoothly and efficiently. I was very impressed. I won’t use anyone besides the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Professional while being very down to earth folks!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who installed all my TV's and sound bars were punctual and professional...they were so knowledgeable and easy to talk to as well I highly recommend you ask the squad to install every piece of tech u have in your home!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I wondered if the $250 price tag was a bit too much but as soon as they left I knew I got my money's worth. The two men that installed the TV were on time, courteous, knowledgeable, and cleaned up after themselves, in addition to wearing shoe coverings as soon as they entered. They were swift and precise in installing the TV's wall mount and then the TV itself. I wouldn't hesitate to use their services again or recommend them to one and all.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Knowledgable, Efficient, and considerate of my tim

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys called 24hrs ahead to confirm a smaller arrival window, and also called me as they wrapped up their previous install. They were knowledgable, efficient, and they we're good conversation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service would reccomened

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job mounting my TV, I had a 77 inch OLED tv mounted. I did not want to have to hang it myself, did not want to risk damaging a $3000 tv. They did a great job and go everything programmed and hooked up for us. They were professional and very helpful. The only issue is that there is a super tiny micro chip in the screen that I did not see during installation. It is only seen if you are within like 2-3 feet of the screen and it is off to the bottom right of the screen. Not sure if it came like that from LG or if it was done during installation. Not a huge deal but that is my only thing I could think of that I was kind of disappointed in.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism, Tv mounting

    Rated 5 out of 5 stars

    Nice service to purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our new 75” tv perfectly to our existing wall mount. Very professional & courteous in every way. Called before coming, we’re there when they said they would be, etc. Overall, very pleased with the Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism, Tv mounting

    Rated 5 out of 5 stars

    Very Professional People-Geek Squad Has my Vote!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys came out and put up 3 TV's for me. Great guys, very, very fast. Full set up, hooked up my apple TV's, RokuTV's and my cable boxes. Everything worked great. They did all 3 TV's in about an hour. Very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Geek Squad installed my tv and receiver.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad gives excellent service. They are very reliable and I would highly recommend them. They installed my tv and receiver very fast and they are very knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Geek Squad Techs setup was great. Right height

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My two Techs were awesome. Very knowledgeable, experienced and skilled. I am very happy with their installation and recommend them to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Satisfied Customer and Wonderful First Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in good hands! The Geek Squad folks came as a duo during the selected timeslot and guided me through the process of how they were going to connect and mount the TV. I never did a wall mount before so this was brand new to me and they patiently explained me how they were going to do it and what decisions I had to help them make. In about 2-3 hours time, everything was set up and ready to go. They even taught me a few tricks with the TV and connected all my other devices (Apple TV, sound bar, Switch) as well. I'm so glad I called and had them do it. Saved me so much trouble and time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old tv taken down from wall mount. New TV installed and everything working just right. Friendly guys did install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nary a single issue at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy techs installed two 70" flat-screen TVs..The also installed it's attendant articulating wall mount..Everything went flawlessly on my installation (s)..

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Know what they are doing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys know what they are doing. Seamless installation, very efficient and clean. They were friendly and gave great suggestions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Team that provided service and installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Geek Squad was awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great install by the Geek Squad. The young men were very knowledgeable and explained everything. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad made the TV installation a breeze

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agend mounted and connected my TV to the streaming devices, great service. A 5 start for their professional work. Mike and team even provided recommendation about the wire setup.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Clean, friendly and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected me to YouTube TV. They did a great job mounting the TV and kept things absolutely clean. I was impressed. They were friendly and efficient. In setting us up on YouTube TV, one agent was very helpful in explaining how to use this subscription which was new to us. The other agent did the installing but was not good at explaining anything to us. We coud have used more h elp in the direction.

    I would recommend this to a friend