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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1411 Showing 28,201-28,220 of 38,693 reviews
  • Rated 5 out of 5 stars

    Best Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found that most of the individuals that represent the Geek Squad are hospitable, professional and provide quality service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great when not subcontracted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if actual BestBuy Geek Squad -I had problems when BestBuy sends a subcontractor instead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, on time and helpful with setup. Friendly service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service the technician came in did the install and left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    White Glove, which install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mounting service, I brag to everyone in my family and they've all purchased thru best buy for this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a wonderful job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was great with scheduling our install. Very professional and came when they were expected and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was efficient and cleaned up after the work was completed. They answered my questions and left me a business card for any follow up questions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a good job connecting the tv and installing the mount BUT it was a little high and I would really like it to be lowered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents did a fast and efficient hook upon my TV. They were knowledgeable, professional and fast. Highly recommend them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T.V. Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my 42inch tv installed by Geek Squad. They did a great job and very professional. I would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thank you so much.he was amazing, very polite and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love these guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the crew was awesome and they really seemed to enjoy what they were doing and very helpful in answering all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and professionalism, went above and beyond the call of duty. Television and home theater sound great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly Service Tech patient with my questions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent texted called and was prompt for time scheduled to snow up. Friendly efficient set up, Took time to walk me through set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ....................................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad professional install job for our new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job hooking up my 50inch bedroom TV and sound bar. Very happy with my new setup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and beyond

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service ever ..............................!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed both TV quickly. Great job a.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed TV and mount. Replaced both. Set up remote and cable. No problems at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a DYI kind of guy, but was nervous to hang my 77" OLED. The geek squad made quick work of it and were great to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and flawless install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came in and did the best job. The didn’t waste anytime. Even cleaned up the mess as they went along.

    I would recommend this to a friend