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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1412 Showing 28,221-28,240 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and made sure all the devices and apps worked. did a great job of explaining it all to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very professional and the installation went very quickly. Agents were friendly and made sure that I was satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best quality mount only found at Best Buy all other companies did not have one like this one very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad efficiency

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and efficient service. They told me the problem exactly when I brought the laptop in for service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation of sound bar attached to tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional and on time. installed and wired sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best.!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV mount done in just 1 hr. They are simply superb and amazing. Give them a chance, they do the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came out and did a great job. Happy with the way they handled it. New Samsung tv sucks should have bought a different brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gek Squad was terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my tv perfectly. Very happy with their performance

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TV installer should be given more information for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV installer wasn’t told to bring an HDMI cable with him or a TV screen bracket, even though I was on chat with Geek Squad 20 minutes to set up the appointment. Luckily he had used ones in his truck. The installer didn’t cover his shoes or wear a mask. He only cleaned up the dust from drilling holes in the wall when I asked him to do so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed professionally

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came and professionally mounted the TV quickly and center perfectly on the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did an amazing job installing my tv mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    soundbar mount and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad workers were fast, friendly, and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The techs set up tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the television and connected it to the sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time and did a great job mounting our new TV to a wall mount and even helped us with tips on using our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is great and best of all the guys new what they were doing and did it very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that mounted our TVs were awesome. I couldn’t be more pleased with the service provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony my service Geek Squad was awesome and efficient knew his stuff very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my friends have tv's mounted on their walls. I didnt want to, now I'm happy we did it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed TV in no time!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are awesome I have had them come twice for different tv in different times and I’m always satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install of TV wall mount was seamless.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad experience as usual very satisfying.

    I would recommend this to a friend