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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1416 Showing 28,301-28,320 of 38,693 reviews
  • Rated 5 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Geek Squad tech's, where polite and cleaned up, good customer service made sure I was satisfied with the install worth the money for the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job with tv......................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1111

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted my tv And hooked up the all the wires prg the remote Great job very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, friendly, and competent. The service was so good I bought stock in the company last week!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery and haul away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers were fantastic. Professional, courteous, efficient and welcoming. Perfect execution of services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good installation job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technicians were patient, knowledgeable and did a great and satisfactory installation of my 75 inch Samsung TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed the tv were so professional and gave great tips for using the tv. Too bad the tv is technically a dud!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed perfect and wires placed behind screen with cover

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were very friendly and knowledgeable. They installed mu TV and soundbar quickly and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    retiredLC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems sturdy agents did good job of mounting and setting up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are the best installed quickly and look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad are the best for installation took very little time to install and hook up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad are the best for installation took very little time to install and hook up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The TV mounting was done quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 65” TV was mounted above a fireplace mantle and all connections/setups were completed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The i stallera were very friendly and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew came in and hooked up/mounted everything needed for our new tv and soundbar. Clean, professional and thorough. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the 2 tech that came in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    alton and dalwin were very very professional answered all our questions and had a GREAT ATTITUDE AS DID DAN THEIR SUPR.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were awesome, hooked everything up, set up our new tv AND patiently ran through everything with us!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 2 out of 5 stars

    "Thumbs Up" to Geek Squad for TV install & setup!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time delivery of my new TV and the Geek Squad guys were very particular about everything from unpacking & installing (on my heavy duty mount that sits on my a/v console) to hooking up my other components. We went over the LG remote buttons, and how to navigate the TV menu and various features. My old tv was from the Dark Ages, so they were really patient answering my questions when I took over the remote. No mess left in the house either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The experience was fantastic.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instillation went smoothly and they made me feel comfortable. All of them were knowledgeable friendly and courteous. Will cotinue to use this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents from Geek Squad were friendly, professional, knowledgeable and they installed 3 TV's and were so clean you never knew they were here.Thank you

    I would recommend this to a friend