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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1418 Showing 28,341-28,360 of 38,693 reviews
  • Rated 5 out of 5 stars

    very professional and courteous

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the two geek squad employees who mounted and activated our tv were top notch. could not be more satisfied with their installation and take away of old tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and professionalism, went above and beyond the call of duty. Television and home theater sound great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were fabulous, they came in and just did there thing and then they were done great installers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    White Glove, which install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mounting service, I brag to everyone in my family and they've all purchased thru best buy for this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, friendly, and competent. The service was so good I bought stock in the company last week!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great personnel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great personnel and professional work. On time and prepared with proper tools. I had mine installed on a brick wall and is holding up a 65" tv perfectly fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came out on time, installed the TV quickly and took away all the mess. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeded expectations

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your staff worked quickly and professionally making the installation process seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal service included mounting the bracket and the TV, setup of the TV and connected devices, remotes, etc. All done in a timely, friendly manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was quick and efficient

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation process was quick and everything cleared amd removed at completion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and made sure all the devices and apps worked. did a great job of explaining it all to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a title

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my TV and conected it all. The full range motion is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up tv

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very polite and did an excellent job of mounting the tv to the wall and setting it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall Mount for 75 inch TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad we’re great, knowledgeable and helpful. Very polite and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new TV.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Installation crew was great, very professional, and personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best quality mount only found at Best Buy all other companies did not have one like this one very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really really loved the customer service experience at your store the product I bought is working perfectly I would definitely recommend it to a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional set-up and training

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy team installed our large screen TV and provided appropriate instruction and training. Very professional and easy to work with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV in home installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two people mounted my TV on the wall and connected the various devices. They were courteous and did a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did the job!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team of young men who took care of the tv install mounting!

    I would recommend this to a friend