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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1419 Showing 28,361-28,380 of 38,693 reviews
  • Rated 5 out of 5 stars

    Excellent service with tv wall mount!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service! The team was on time, courteous, professional, and highly competent. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set everything up for us and bundled all the wires together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It took no time at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fast, efficient, polite and explained everything they were doing. I couldn’t ask for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad so helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More people would submit a review if this wasn't so painful. The guys were amazing. This form however is AWFUL!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Mount Phenomenal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by the rtechnician who, for an additional charge, put the wiring behind the drywall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a wonderful job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was great with scheduling our install. Very professional and came when they were expected and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love these guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the crew was awesome and they really seemed to enjoy what they were doing and very helpful in answering all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician (David) was amazing ,professional and friendly, will recommend him to family and friends.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Super Installation!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! As promised. Great Experience! We will use the Geek Squad Again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very polite and explained how to use everything, Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very polite and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality work and friendly service, as usual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous. Communication was great. Considerate. Professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service very professional. Answered all of my questions. Would welcome them back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Glad we have the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service is awesome. Great job mounting and connecting the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. Did the job connected everything, checked everything To make sure it was working properly. Couldn’t be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had 2 TV's installed. Very professional and quick. Very pleased with the way the tv's look on my wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came in and did a great job. They were very professional and precise with the job. If you want the job done right use the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents Johnny mounted and connected all of my devices and made sure they were working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best setup for my Sony products! The Geek squad service is excellent.

    I would recommend this to a friend