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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38672 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 38,672 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Sony wall mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appointment made the dau before and updated the next day. Arrived on time, were neat and organized. Removed old wall mount and installed new one. Took old tv and trash. Both were very courtesious and professional in setting up our internet and other perferred choices

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did another great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek Squad arrived within the window of time promised. Attached my new television to the new wall mount, set up the new television, set up the new remote and took the time to show me how it worked and showed me the new features of the new television. They also cleaned up the work area!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting was perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy was knowledgeable about mounting the tv, did what I asked, cleaned up after himself, and was kind

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Very friendly and easy install. Would recommend them to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the install. Installers were very professional. Took their time to make sure tv was properly hung and in position

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Tv mounting

    Rated 5 out of 5 stars

    Tv wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Cameroon and Lucas do my TV wall mount. These two high tech did a great job mounting my TV and then set everything up. They are so good no one could come close to these two guys. I am so pleased with their work and knowledge of the tv was very impressive this was the best service I have ever had.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Professionalism

    Rated 4 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve & Dewayne came for my 82” tv mounting and it was nice watching them how easy they made it look like. They completed the work at such a breeze and were very professional. I took out one start due to them not carrying larger than 50 mm screws, thus they couldn’t use my spacings and hence have no way to be able to add or remove any cables from behind the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    high marks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a wonderful job with tv installation. Even came prepared with missing TV mount that wasn't included as it should have been in purchase. High marks

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism, Tv mounting

    Rated 5 out of 5 stars

    Geek Squad are prompt & professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is great! Professional, courteous, humble and helpful no matter if it’s a tv mount or computer repair...every experience I’ve had thus far with GS has been positive! They installed the tv mount with precision, no mess or hassle and did great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting my TV and connecting my sound bar

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team sent to install my new tv was friendly, Knowledgeable and efficient. The my completed the work in a timely matter and help setup all my apps and Xbox. Highly recommended this service and will continue to use for future purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad the Dynamic Duo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great Will and Scott did a fantastic job they were knowledgeable and friendly they came out on a Wednesday to do a consult and return Friday for the install. They quoted me a price for a wall mount but was able to even get me a better one at a lower price. We got 24" TV added to our game room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV, great Best Buy crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy mounted our TV and set it up. They were very efficient and careful. It's on a wall mount that they put up -- no big mess from running wiring in the attic or drilling through the wall. Friendly and helpful to answer our questions

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Clean, friendly and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected me to YouTube TV. They did a great job mounting the TV and kept things absolutely clean. I was impressed. They were friendly and efficient. In setting us up on YouTube TV, one agent was very helpful in explaining how to use this subscription which was new to us. The other agent did the installing but was not good at explaining anything to us. We coud have used more h elp in the direction.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Stefanie is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who installed and trouble shooted my TV's was Stefanie. She was wonderful. She was efficient and knowledgeable. She was able to fix and/or change things that your other installers couldn't do. I couldn't have been happier.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installation provided excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wall mounted TV was installed by Geek Squad technicians. They were very efficient and accommodating when I asked questions. Excellent experience.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Go feed squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv perfectly and added my direct and disc player. They explained everything so that I could understand. They took their time and were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Raymond and Mario were a great team. They worked together quickly and efficiently. They were neat and clean and respected my home. They were very knowledgeable and answered all of my questions. They are a great asset to your company, and I would highly recommend them. Thanks for a job well done!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Could not be any Happier with geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV in a tight space, connected all devices. They made use of our whole house speakers and set everything up so it is simple for us to use They made suggestions for components that would achieve better results then those we had, and returned to store to bring them back. Everything we hoped to achieve was accomplished. Could not be any happier. Extremely knowledgeable and pleasant

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Geek Squad did an excellent job installing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dale and Davon uninstalled old TV and installed new mounting bracket and new TV. They answered all our questions and did an excellent job explaining everything.

    I would recommend this to a friend