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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 38,688 reviews
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Very Professional agent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech that mounted my TVs was great. Made sure where I wanted the TVs. Very professional and polite and did a great job with getting it where I wanted it. Very Happy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James was the Geek tech who came to install my wall mount TV. He was very knowledgeable and professional. He answered all my questions and was very helpful in helping me navigate my new TV. I hope James is the installer for my next purchase. He really knows his stuff!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old tv taken down from wall mount. New TV installed and everything working just right. Friendly guys did install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints, handled what I needed efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy team came out promptly, no hassle scheduling, brought every leveling tool possible to ensure a great install. They even had some extra items like a replacement surge projector and extension cords on hand, so I was happy with the installation being a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional geek squad representatives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys did a phenomenal job mounting my tv and talking me through the process. They were both professional and had great input to my questions in regards to getting the maximum picture quanlity from this tv. They also had the other items i was interested in purchasing on their truck. The back yard ring camera and solar panel. This was such a great experience 10/10 would recommend these guys and the service to others.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Actual geek squad members are fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WHEN the ACTUAL geeks showed up, it was fantastic! The two guys that came last night went out of their way to do an excellent job, very professional, very knowledgeable! Not like the guys that were first sent to install this TV so we understand we’re contracted and a third-party. That was very disappointing and if my husband hadn’t Stopped that install and waited for actual Geek Squad installers, no telling what kind of a mess we would’ve had today. Just have to say that we appreciate the efforts that you guys made in coming late in the day yesterday to make it right and the TV is on the wall and more comfortable with how sturdy it is and the job they did. Kudos to them!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they where very professional and quick plus showed us how to use everything. worth the money cuz if they mount it and screw up the tv they fix it. i had no problems however

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick installation. Very knowledgeable. Very personable technicians. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv. Size is great, but picture quality is amazing. Just love it. Plus install crew did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Extremely happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One word...Outstanding!!! Very friendly, knowledgeable installers. Went above and beyond by checking and replacing a speaker cord.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fabulous install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guy's had me mounted up almost twice! We tried to park a 77" TV on the mount but the mount was too small for it and could not be changed. Anyway, we're back to the 65" which they had mounted within 30 minutes including getting DirecTV online, mounting the soundbar, marrying the bass, etcetera, etcetera. A few minutes later they had cleaned up the den, shook my hand then hit the road!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Professionally Installed My TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely arrival and quality installation. Technician clearly explained the process, including a completion timeline, addressed our concerns, offered an opinion when asked, and executed on his promises. I would recommend Geek Squad services to anyone who’s looking for quality home entertainment design and installation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad Installed My TV Quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size. Great picture! Easy to use. Geek Squad was the best in bringing in and setting up. Very knowledgeable and answered all of my questios.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Geek Squad Rocks!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is so professional and knowledgable. It's like having your own IT Department in your house. I don't know how we lived without Geek Squad before. So many benefits for so little money.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    4K Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound & picture are excellent. GS install the TV. The guy from GS did a excellent job he was knowledgeable, and installation was on point answer all question and was VERY polite and nice wouldn’t have NOBODY but GS install any and all electronics in my home!! Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Quality is Beyond Reproach

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit and function on a challenging wall made of stacked stone. Geek Squad were a husband and wife team that drove from out of state to complete the install. Very happy with the product and even more happy with the quality and attention to detail on the install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Friendly and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had my new 77-inch TV wall-mounted, and the entire installation process was smooth, professional, and stress-free.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot say enough about the installation on my TV, Sound Bar and Wall mount. They were there when they said they would be, they quickly and cleanly installed everything and did not leave until I was comfortable with the operation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installation is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer, Peter and David from the El Centro Geek Squad were awesome! Peter and David were very professional, they measured where we want our TV and sound bar mounted. They double checked and triple checked the measurements making sure everything is centered. Peter set up our remote so we could control everything on one remote. After installation, Peter was showing us how th rv worked a d notices our wifi was lagging. Made a recommendation on how we can upgrade with our provider. We did that the next day, and our wifi speed quadruple. If Peter had not tell us we can get an upgrade, we would still be stuck with an outdated router. Peter and David cleaned up everything and in our opinion, went above and beyond. We are enjoying our new TV. Thank you Peter and David and Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that came to my home to setup my tv did a fantastic job mounting my television. They even made recommendations to improve listening and viewing experience .

    I would recommend this to a friend