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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1422 Showing 28,421-28,440 of 38,693 reviews
  • Rated 5 out of 5 stars

    The Geek squad was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job, making sure we were happy before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install done correctly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team mounted my 75 inch TV to the wall. and made all connections the way I wanted them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, clean, efficient, professional, courteous, and knowledgeable. All I could ask for…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good and quick service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my son's 50in tv on his wall very quickly! I would recommend this service to anyone who wants this job done right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed TV mount and TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did great job installing wall brackets in a very tight area. Mounted TV and did audio set up. Very happy with the work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great people

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad got the tv up on the wall and working they helped me in setting up and just how the tv works. very nice people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best crew ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men who came to the house were amazing. They were quick and efficient with a friendly flare! They came across as loving their job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money. Hung the tv, set everything up and went over the remote. What would have taken us all day took less than 30 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sends the beat guys to perform the services requested. I am glad to know of their offerings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was here on time and very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and helped me understand how to find programs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes Sense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using Geek Squad services for mounting just makes sense for a product this size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product and team that came to install had me up and running in less than 30 min. Best money spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve and the team did a great job installing the TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the two gentleman came to my house, they were very thorough, and explained everything to me after set up. Great experience overall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install not by Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup done by Premier and they were good, but wish they had done more adjustment of system to get more color and contrast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wick and Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s Geek Squad is GREAT! They are so professional and knowledgeable! Love’em!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    techs were great.fast and efficient and personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome. Fast! Efficient!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who performed the service were on time, answered all of my questions and completed the install quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my TV and conected it all. The full range motion is great.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Geek square did a great install supper nice man

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price ok but far from a Sony or Samsung so I probably would not bu to another cheep tv afain

    I would recommend this to a friend