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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1423 Showing 28,441-28,460 of 38,693 reviews
  • Rated 5 out of 5 stars

    So Glad we have the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service is awesome. Great job mounting and connecting the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Installation!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely, professional, and great service! Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! As promised. Great Experience! We will use the Geek Squad Again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and helpful. Very quick setup and explained everything after instillation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted and connected within 30 minutes!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the mount and paid for the installation on my tv. It was a large tv (75inches) and they had it up and on within 30 minutes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All aspects of the installation and setup were exc

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad team did an excellent job! Very focus on customer satisfaction, knowledgeable and attention to detail! Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great service. The full compliment of services provided by The Squad is outstanding. Never a worry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my Samsung TV did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and friendly people knew what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!! Greek squad was professional and quickly. I am a happy customer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Got the job done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys mounted the new tv on our stone fireplace. They got it up there and level but they mounted it over one of the 2 electrical outlets. They should have asked us if we wanted it higher so as not to lose the plug.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good service for all.When I had a problem,they walked me right theough it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly & Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was very friendly and professional. I would highly recommend Geek Squad for other people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very polite and explained how to use everything, Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was safe and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my TV, explained how it worked. Done quickly and safely. Connected my Netflix and Amazon accounts too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek mounted and connected the TV and showed me how to connect to my hot spot on my phone. Very competent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick and very courteous in the installation of my tv and sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New bracket for my 65' tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product, does what it is supposed to do. I'm very satisfied with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job in mounting, and got everything but an older soundbar working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install for LG 86” TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek squad are the best. They install the LG 86” tv and program everything to work together. We love them. They are the best.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting went well. All looks good and viewing is great

    I would recommend this to a friend