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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1426 Showing 28,501-28,520 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad installed mount for 77 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a no frill mount. Exactly what I was looking for at the right price and quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FITS PERFECT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The larger units would not fit in the space available so the technician suggested this unit and it works great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected it to all of my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the TV now they want me to write 59 words it's a nice TV

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    on time and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents are the best David and his partner are the best ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very helpful in giving their opinion on which location and how to best install everything for your space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support calls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by Dominic! Very professional and quick! His installations and service calls have been awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workmanship by the geek squad was very exceptional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get back to work quickly because the Geek Technician repaired my computer.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very professional they came an did it fast an cleaned up the mess before they left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionals working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was mounted in a professional way. No regrets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love the Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have Total Tech Support and love it. I am not a skilled DIY guy and would never want to attempt to mount a 65 inch TV by myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do knock the Insignia brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was budget friendly, and the Insignia Best Buy brand has never failed us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly & Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was very friendly and professional. I would highly recommend Geek Squad for other people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Star Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people at Geek Squad are always awesome! Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85” Sony installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job mounting my 85” Sony tv and made sure all was connected

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Job not finished.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was not able to connect my TV. Needs to return to finish the job and connect the computer cable to unit. Also the agent didnot connect all my devices to my TV

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted TV and made sure everything was working including fire cube

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV successfully in no time .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were excellent! Professional, courteous and knowledgeable

    I would recommend this to a friend