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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1426 Showing 28,501-28,520 of 38,693 reviews
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    team is professional and answers to customer needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am hard of hearing and the tech calibrated the speakers and I can here like never before.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery team was prompt and provided good services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installation was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and knowledgeable with their products. Extremely polite and respected for older customers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that delivered and installed were really great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad mounted my flat screen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very thorough and polite kept informing me of what he was doing step-by-step.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was quick and easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all my devices in a quick orderly fashion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad members who came to install our new TV were extremely knowledgeable and made sure we knew how everything worked before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE AGENT WASS VERY KNOWLEDGEABLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENT WAS EXCELLENT AND HE WAS VERY HELPFUL AND CAREFUL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Very efficient & knowledgable. Helpful with all questions that were asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV super quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job by the Geek Squad installing my new awesome 65’’ TV!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD KNOWLEDGE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENTS WERE THE BEST I HAVE EXPERIENCE AT SETTING UP MY TV TO INCLUDE REMOTE CONTROLS PROVIDED BY COMCAST

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do knock the Insignia brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was budget friendly, and the Insignia Best Buy brand has never failed us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents do great work and the peace of mind with having an insured company do installations sit well with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job mounting the tv and getting everything up and running. Outstanding service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV with precision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected all my accessories after installing the mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85” Sony installation

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job mounting my 85” Sony tv and made sure all was connected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was Great! Our Geek Squad installer went above and beyond to make sure that everything worked exactly as it was supposed to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fast and friendly. I really liked how they were mindful of COVID and had mask, gloves and shoe covers on!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician had this item on the truck when they came to install my flat screen today. Just what I needed.

    I would recommend this to a friend