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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1427 Showing 28,521-28,540 of 38,693 reviews
  • Rated 3 out of 5 stars

    Confusing Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of new tv was very confused. Was told I needed a new wall mount and sound wire. Bought both and returned both after another tech said I needed neither. All resolved but very frustrating.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Expert install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad was excellent. Knowledgeable, friendly, went above and beyond to explain all the features and how to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the fee. No hassles.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came through with flying colors. A perfect job by very nice people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was quick and with no issues!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick and the technicians answered all my questions and concerns. Everything was left clean and operational.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Full motion tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full motion really help out with tilting the tv where you need it to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set everything up for us and bundled all the wires together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were awesome! TV installment was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were awesome. They mounted my TV with ease and were very quick and knew their systems. Great Service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hadn’t used Geek Squad before but these guys were do efficient and neat and helpful. I would not hesitate to call Andy (James) and Steven again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected my devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good instalation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was too big for me to install, professional installs did a great job and took away old TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Smooth cordination and no worries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Neat Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly trained professionals and great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so friendly and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love love love and just sized down to a smaller spot, so love how mounting made so much more room in the apartment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the 2 gentlemen that came to install my tv and soundbar were amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go geek squad!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad guys are the best. They know what they are doing and do it quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came and re-connected our sound bar and woofer to work as it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous. Communication was great. Considerate. Professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad To The Rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation service at newly constructed property. Worth the cost to get professionally done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and courteous...knowledgable and on time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time. everything works great. highly recommend

    I would recommend this to a friend