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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1428 Showing 28,541-28,560 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was an ease thanks to the geek squad crew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for life!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad are aces and the experience could not have been better from beginning to end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very helpful, answered all my questions l. Cleaned up after them selves. Very friendly I love using geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent and I could not have been happier. Everything from arriving on time to quick installation was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad i hired geek squad to install my new tv bracket. Both agents were knowledgeable and were very courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad installed my television and programmed it timely. The guys seemed very knowledgeable and acted in a professional manner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Efficient and patient - they were knowledgeable an

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and patient - they were knowledgeable and courteous and relatively quick. They were friendly and wiling to explain what they were doing as they went along - a real pleasure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent is one of the best technician precise and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and well worth the money to have everything setup correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service person was cordial and professional throughout the appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time with needed equipment to wall mount TV. Very professional in mounting TV and setting TV up. Cleaned up upon completing installing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 2 out of 5 stars

    Installed...but not set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Totaltech so I could get the Samsung TV delivered, installed in the wall mount and set up. The TV is mounted, etc. but the tech did not actually set it up for my wife and see that it was working correctly. Now I am 3 weeks away from another service call because I cannot get it set up properly. Disappointed in the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad quick response wall mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, they came in record time. Arranged online the day before, wall mounted following morning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service was excellent and quick. They connected and explained their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount 55” up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents used this mount for my 75” TV. No issues, safe and secure.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a good job of mounting our new tv. Only reason I gave 4 stars is because they were over 3 hours late.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that delivered my TV and mounted it did a great job. Very quick and brought all the packaging with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered, Mounted, Installed, connected other electronics to my new 75” Samsung tv. And all within a little over an hour. Excellent Service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always neat and clean. Geek Squad always provide awesome service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV. Well done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The work was done professionally in the minimum time.

    I would recommend this to a friend