Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1429 Showing 28,561-28,580 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service was excellent and quick. They connected and explained their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Swiftly and precise

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and helped me set up my TV! They were pretty quick! They also helped me install another TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was safe and efficient.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my TV, explained how it worked. Done quickly and safely. Connected my Netflix and Amazon accounts too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fast setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs where my helpful and do a good job setting up the tv.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    BB guys installed wall mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed mount and tv for us $250 +tax. Wasn’t happy about price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    tv mount and speaker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mount and speaker installation. Provided good recommendation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad guys are great. Very thorough, detailed and very savvy guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great. They asked what I wanted before beginning. Everything was set up perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer was awesome. Torrey knew what he was doing and would definitely ask for him in the future when the opportunity arises to use Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The experience was fantastic.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instillation went smoothly and they made me feel comfortable. All of them were knowledgeable friendly and courteous. Will cotinue to use this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Customer Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents from Geek Squad were friendly, professional, knowledgeable and they installed 3 TV's and were so clean you never knew they were here.Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good instalation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was too big for me to install, professional installs did a great job and took away old TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad team is so friendly and supportive to work with

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice customer service but tv was a bit off center

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience with TV set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service technician arrived on time, did a very clean job, and in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great had us up And ruining at no time at no time at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job mounting the tv and getting everything up and running. Outstanding service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best customer service always helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always very helpful. Worth the 200 members fee. Would definitely continue my membership. Thanks Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV looks great!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy employees were great, friendly, and made sure to address all of my concerns & questions. Mounted my 70” TV with ease!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv installed and set up swiftly with professionalism

    I would recommend this to a friend