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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1433 Showing 28,641-28,660 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad...made installation look easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two Geeks came and mounted our TV above our fireplace. They did a great job...made it look easy! There is no way we could have tackled this project.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a great team to install the tv mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected it to all of my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the TV now they want me to write 59 words it's a nice TV

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very good LG TV clear picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the large screen, the extremely clear picture and the fact that I can read every thing on the screen. It was a great buy for the price. I wish LG had provided a user manual with the smart TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    on time and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents are the best David and his partner are the best ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD INSTALLED TV EXPERTLY & CLEAN UP!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service. Clean up after Mount & INSTALL OF 43" LG SMART. TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Igor was a champ at getting this scheduled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply cannot say too many good things about the superb customer service we received from Igor at Best Buy Castleton.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ask for no 3rd parties deliveryman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they cam 2 hours after 6 hour window with no calling the customer and then tried to charge over the installation fee.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were excellent! Professional, courteous and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Patient knowledgeable and willing to help. Very happy with the service.Happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad guys are great. Very thorough, detailed and very savvy guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service by the installers!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was completed by the installers in a very short time. They did a great job and were very neat in the process!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount has been reliable and provided sturdy strength to hold up the television for 2+ years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very prompt and personable set everything up and tv was fully operational

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Superior Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all devices and set up wifi and apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install and mounted my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job and very nice guys. Will give their service an A+.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality service. Tech was knowledgeable and supportive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my new television but did not hook up my surround sound that was connected to my old television. I had to schedule another service call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed quickly and cleanly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents did a great job. Very clean and explained everything to me and left their number in case I needed help after they left.

    I would recommend this to a friend