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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1434 Showing 28,661-28,680 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use my Black Tie coverage in the past so, I hope I don't for my new purchase, but if I do I know I can rely on BB to back it up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andy from Geek squad was wonderful. Arrived as promised! Installed 50 inch TV quickly and expertly. Very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their excellent service company they came out fixed my tc right away been working like brand new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Confirm everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel I may have been told everything was good but when tech arrived there was a bit of confusion about what was paid for The techs did their best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is great. On time. Answered all questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very competent and friendly servicemen who put up TV and checked out sound on sound bar to correlate with TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad moved and set up my TV and equipment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very prompt, courteous, and efficient. I was totally satisfied and would highly recommend them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Total Tech totally worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, easy and very customer service oriented. The crew didn't try to up-sell me and cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome geek squad experience!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who installed were awesome!! Showed up when they said thy would and were quick and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed, mounted my device and connected it to my device quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional staff. They mounted our new TV after verifying that it was in good working order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a phenomenal job hanging my very large 82inch. The mount was very sturdy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent mount. We are able to get any angle that we want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 Guys arrived on time. They took down my old TV. Reinstalled the new one, cleaned up and were in and out in 1 hour. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely perfect!!! Very communicative. On time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and knowledgeable of what they was going

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew of two did a great job, completing it quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The team was quick and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job of mounting and setting up all the channels we watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Geek Squad Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tech due I have ever worked with. Excellent customer service skills and product knowledge.

    I would recommend this to a friend