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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1434 Showing 28,661-28,680 of 38,693 reviews
  • Rated 5 out of 5 stars

    Installed and Connected Everything Quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was fast, friendly, timely, & thorough!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount 55” up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents used this mount for my 75” TV. No issues, safe and secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so friendly and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love love love and just sized down to a smaller spot, so love how mounting made so much more room in the apartment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service! Quick delivery and set up. Definitely reccommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The TV was INSTALLED QUALITY by the AGENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and found that the TV was broken in the screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    did not take geek squad long to set up tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent set up my tv and sound bar in no time at

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and efficient. Will use again. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did their job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv like they were paid to do but when they took down the other tvs mount bracket they threw the mounting screws.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did amazing work and were super friendly during my install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely great service given with a smile & above average knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    flat as it comes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bracket was install by geek squad, and it fit perfectly no hanging wires no visible wires, could not have asked for anything more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Setup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were really well informed and made good conversation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They met my expectations can’t complain even followed up to make sure I was happy with the install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both agents came in and mounted my TV without any problem. Very curteous and follow all the precautions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job of Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did a perfect of a job installing our TV's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad i hired geek squad to install my new tv bracket. Both agents were knowledgeable and were very courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my tv’s quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv’s and connected them to all my devices. The agent was very courteous and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer Finally Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my steam dryer. I am so happy with this program. Excellent customer service skills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for a peace of mind. Highly beneficial.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a top notch job putting my tv up on the wall. I have no negative comments on this installation.

    I would recommend this to a friend