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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1437 Showing 28,721-28,740 of 38,693 reviews
  • Rated 5 out of 5 stars

    Outstanding work, very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Introduced themselves, confirmed what they were there to do, gave answers to the questions I had. Outstanding team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always ready to help and go above and beyond with the install. Very friendly and helpful, great work geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful and pleasant young man

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and very knowledgeable and efficient tech. He set up the mount and TV sand helped us get started using the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were courteous and neat. They took time to explain some of the features of the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew set & demo stated my TV and sound bar professionally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was excellent and very knowledge when doing work in my home the TVs they installed and put on the wall was excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Edson and his helper were outstanding, went above and beyond and did a very clean job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV successfully in no time .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installers arrived early and were able to not just complete the one mounting but a second as well. Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get er done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient. On time took care in the home clean up polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very efficient and very knowledgeable. Cleaned up the packaging and explained features of the equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are fast and good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice guys! Very quick setup! Answered all my questions and wore masks entire time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time. Spotless trustworthy would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, efficient installation. Cleaned up after the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am veey happy with my tv wall install. I recommend everyone to use Best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad took care of business!!! They were on time, polite, and knowledgeable. Those guys deserve a raise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad team is so friendly and supportive to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation team rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came for the TV mount was an expert. They were doing each task very carefully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV as requested and quickl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service, met my needs to the "T" Professional service and did a magnificent job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Little trouble with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little trouble at the beginning, Geek squad didn't want to do the connection, had to get our maintenance team to help then Geek squad connected

    I would recommend this to a friend