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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1438 Showing 28,741-28,760 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the total service offfering from best buy. Super convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent large screen TV wall mounting project

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted my 55" TV with my existing Best Buy bracket and connected to all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was on time, knew exactly what was needed, gave great advice and completed the job quickly and cleaned up afterwards. Gets my top rating!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys and very helpful. 100% satisfied with all they did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men were super nice and had everything done quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install of all items plus installers was very respectful on there work and inform every part of the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed a Samsung 75''. They were on time, friendly, clean and very professional. Great Service!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person that came to my house was great! Wrapped every wire together, hung the TV and went above and beyond to make it work and look good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was highly impressed with the quality of work with Geek Squad TV Install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The TV was INSTALLED QUALITY by the AGENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and found that the TV was broken in the screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounted on stand that was purchased at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROFESSIONAL AND TIMELY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered very professional and timely............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did amazing work and were super friendly during my install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely great service given with a smile & above average knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    greet agents. Could not ask for better employees, i would have then back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got the tough job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a 65” 50 pound OLED LG, could not lift to get it mounted on the fireplace. Geek squad did a great job, fast and polite!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    did a fantastic job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they hook up all my attachments fastastic did a heck of a job no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad’s work was great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted our 86 inch TV. It’s well worth the price. They connect it to our surround sound and our other components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wall mount is nice. It tilts and swivels, and holds up our large TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to have a call-back for a very minor fix. The Geek Squad came the day after I requested service and made a quick repair.

    I would recommend this to a friend