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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38672 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,880 of 38,672 reviews
  • Rated 5 out of 5 stars

    Geek Squad Instaled my TV and Soundbar perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians did an excellent job hooking up our news tv above the fireplace and attaching the soundbar. We love it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ronne Romero is a detailed technician. Really knows the installation process. He installed quickly. We wanted more tilt , he came back again and replaced it with a better Wall mount. Highly recommend the technician and the service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fabulous install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guy's had me mounted up almost twice! We tried to park a 77" TV on the mount but the mount was too small for it and could not be changed. Anyway, we're back to the 65" which they had mounted within 30 minutes including getting DirecTV online, mounting the soundbar, marrying the bass, etcetera, etcetera. A few minutes later they had cleaned up the den, shook my hand then hit the road!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad efficient, professional & quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed our new Samsung TV & theatre system. The arrived nice an early, got the job done quick too! Love the art app, looks like a beautiful picture on the wall when not watching. Sounds fabulous with the Sonos beam sound at too!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick installation. Very knowledgeable. Very personable technicians. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Happy Customer!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome installation! Team was neat, professional, and provided insights into the TV that otherwise would’ve been difficult to understand… Great job

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Geek squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hooked everything up quickly and efficiently. They made sure I knew how to operate everything. They removed the old TV. They were professional, friendly, knowledgeable and so helpful. Great team!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Amazing Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was amazing and informative. They communicated each step of the way giving updates on their arrival time. They installed the tv and mount onto the wall seamlessly and were very helpful giving me an overview of the product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Tv mounting

    Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were very impressed with our Geek Squad associate. He was by himself and we were surprised due to the size of TV and taking down our existing one. He flew through the install with ease and programed out remote to our X1 box and we were good to go.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was awesome!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK Squad team were great. They installed my TV wall Mount, Installed my new 55 inch Samsung TV, connected all my devices. They patiently answered all my questions before leaving. An absolutely awesome experience.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Let The Geek Squad install your next TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we moved into our new home I decided I was not going to install any more TVs myself. We had the Geek Squad come out and put up three TVs on the wall mounts. It was a pleasure to come home and be able to sit down and watch the TV knowing I didn't have to put it up. Well worth the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    43” Samsung TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad contractors that mounted my tv were professional, knowledgeable and considerate of my home. I highly recommend using them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got an appointment in two days after my tv purchase. The technicians were right on time, very polite, friendly and helpful. They truly did everything as stated; even showed me how to use it all. I hadn’t thought about hiding the wires, but they explained my different options so I could easily add it myself.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. I was notified a day prior to installation and again the day of the installation about arrival time. Service techs were very professional and fast. They were knowledgeable about the products and set up was complete and precise.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Knowledge

    Rated 4 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very pleasant experience. Showed up on time, very knowledgeable about my products. The technician knew exactly what I wanted , which made the experience a lot better. First time using Geek Squad. Would use them again and highly recommend there services to everyone. Will definitely use them in the future when I move and need everything reinstalled

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two-Thumbs-Up Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are THE BEST asked qualifying questions, wanted to be sure they answered all my questions, super friendly and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad performed my TV connect and mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Making appointment for installation in Woodbridge store was great. Friendly experienced individual (Sandy) provided excellent customer service. GeekTech (Glenn) arrived on time. He was professional and good at communicating. Courteous and explained things before starting. I explained where I would like installation of the TV mount and he gave me 3 options within that room location. Glenn (geek tech) noticed I had new flooring and did not hesitate to put on shoe coverings to protect my floor during installation. All was done in a timely manner and he cleaned up around that installation. Made sure I was happy with service before he left. I highly recommend them and would use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They deserve 10 stars!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire set up took 25mins. They came in ready to go and put booties on. Pro’s!. The 1st geek squad rep asked me where I wanted the tv. Then him and his partner got to work. One guy taped the wall and the other removed & set up the brackets. After the rep found the studs he taped a plastic bag on the wall under the spot where the screws would go. Why? Because the bag caught the dust from the drill!!! Pro’s! I had bought sound bar brackets and they installed that too. He had set up my wires and covered them with a device. Then he took and tied up my wires to make it look super clean. Took 20mins start to finish. But I said 25 at the beginning. So what happened in the last 5mins? The rep asked for my remote and then made sure my entire system was set up. He showed me I wasn’t using my tv’s full HDR potential and then programmed all the inputs from my other devices. My expectations were blown away. The final product is amazing. I’ve already recommended them to my friends and family. Worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism, Tv mounting

    Rated 5 out of 5 stars

    Geek squad agent installation is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted tv above fireplace and cleaned/vacuum up dust, removed boxes and wrapping afterwards. Excellent quality service and professionalism. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional geek squad representatives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys did a phenomenal job mounting my tv and talking me through the process. They were both professional and had great input to my questions in regards to getting the maximum picture quanlity from this tv. They also had the other items i was interested in purchasing on their truck. The back yard ring camera and solar panel. This was such a great experience 10/10 would recommend these guys and the service to others.

    I would recommend this to a friend