Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1440 Showing 28,781-28,800 of 38,693 reviews
  • Rated 5 out of 5 stars

    Excellant

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time with needed equipment to wall mount TV. Very professional in mounting TV and setting TV up. Cleaned up upon completing installing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Greek Squad come to install my new 65 inch TV on the wall. I would recommend them to everyone. In and out in about 30 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let Geek Squad do it!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installers are the best hands down! Great job Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service , quality products, friendly staff and prompt accurate assistance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my tv quick and easy.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were extremely helpful. They were quick and were able to give me pointers and tips with how to use it once it was hooked up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very professional. Came in and did what they needed to do and I could not be more happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do this.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money. The crew was professional, clean and neat and wanted to make sure we were happy with the mount. Worth having them do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thisnis the best TV. Excellent Video and Audio and viewing angles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Igor was a champ at getting this scheduled

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply cannot say too many good things about the superb customer service we received from Igor at Best Buy Castleton.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ask for no 3rd parties deliveryman

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they cam 2 hours after 6 hour window with no calling the customer and then tried to charge over the installation fee.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GS was amazing - beyond expectations!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guy came in was polite very nice - helpful - understood the problem and took care of it within a reasonable period of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up everything very nicely and neat. He was very friendly and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend professional installation. Easy no hassle service. Good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my Tv quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product and Geek squad did a fantastic work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time , installed my wall mounted 65 Tv, answered all my questions, 2nd TV installed in the last few months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andy from Geek squad was wonderful. Arrived as promised! Installed 50 inch TV quickly and expertly. Very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted new 55 inch TV and connected cable. Agents very courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EST service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super professional and courteous. They are willing to go above and beyond to ensure your entertainment center looks amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service - TV mounted nicely

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Knowledgable technicians came to mount our 65" TV and we were very pleased with the outcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad know what they doing!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was mounted seamlessly and with no mess. Geek squad were efficient and helpful with good suggestions

    I would recommend this to a friend