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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1441 Showing 28,801-28,820 of 38,693 reviews
  • Rated 5 out of 5 stars

    Did the job right and left the room clean...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has expanded from mere techno peeps to all round entertainment system pros. They made the installation look easy...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Thinks Outside the Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Punctual, think outside the box to get TV installed above fireplace..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Julian was quick and very efficient in mounting the TV on the wall. I'm loving it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second time using Geek Squad to install my TVs and I will definitely use them in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was professional and spent the time to explain all aspects of using the equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent worker great job come again the persons was so smart they

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv installed and set up swiftly with professionalism

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always have geek squad Mount my TVs they are very kind , Courteous and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Toby had also installed a TV in the past for us so I was pleased to see him again. He is courteous and professional while going about the job.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for inviting us into your home again, Gardener! We're happy to hear of Toby's great service and look forward to our next opportunity to impress.

  • Rated 5 out of 5 stars

    Very Careful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very thorough and careful and the end results were excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work and very personable staff. Answers all questions and gave great suggestions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Versatile tv mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the tilt feature. I can be sitting on the sofa or standing in the kitchen and with the tilt feature, it is always a perfect angle for viewing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service, professional and courteous. Made sure we were in the loop every step of the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who mounted my TVs were very professional and courteous. They did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised how long it took to get an appointment but follow up was quick and service was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work patience and good advice when setting up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation done quickly!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my television quickly and hid my cords with perfection. The agent took the time to explain what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were fantastic: conscientious & knowledgeable .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installer!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was AMAZING! He was very helpful and courteous!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV's were mounted to the walls. my sound bars were left sitting on the boxes they were shipped in. Not exactly the end result i was looking for

    I would recommend this to a friend