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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1444 Showing 28,861-28,880 of 38,693 reviews
  • Rated 5 out of 5 stars

    Mounted new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and hooked up the tv to everything. He was very efficient and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick ,prompt, professional service. Courteous too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The GEEK Squad always does it right

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been satisfied with the service provided by the Geek Squad for the last ten years. So far, they have come through 100%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding work, very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Introduced themselves, confirmed what they were there to do, gave answers to the questions I had. Outstanding team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use my Black Tie coverage in the past so, I hope I don't for my new purchase, but if I do I know I can rely on BB to back it up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV was installed fast and simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad Rep from the Parma Store Raymond was amazing!!! He was super fast and extremely informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service, professional and courteous. Made sure we were in the loop every step of the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did get job installing my TV- curious and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly but made sure they got it just r

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very professional in the installation and made sure they got it just right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great, fantastic job. He went above and beyond to get the job done.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great TV install but....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV as requested but would not connect my Harmony remote control without additional cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad took care of business!!! They were on time, polite, and knowledgeable. Those guys deserve a raise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job - very efficient and excellent work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed the TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys that showed up were cautious, but i wish they cleaned up after putting up the TV... oh, ne ready to keep the TV box for additional 14 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service. We are satisfied.we really appreciate it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed a Samsung 75''. They were on time, friendly, clean and very professional. Great Service!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad were quick and precise. They rxplai

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really satisfied with the professional work done by the Geeks. It’s really a pleasure to watch tv now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installers arrived early and were able to not just complete the one mounting but a second as well. Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad...made installation look easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two Geeks came and mounted our TV above our fireplace. They did a great job...made it look easy! There is no way we could have tackled this project.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely Professional knew there job well.q Good neat job and attention to detail.

    I would recommend this to a friend