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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1445 Showing 28,881-28,900 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad showed up very promptly and was so professional i was so impressed. I will be using them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Troy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Geek squad that came out was very rude so they sent us someone else and they were wonderful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend using Best Buy for install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Very professional and neat. BUT quit calling them Geek Squad. These are consummate professionals - not nerdy teenagers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service! Work with me and was very patient with me! Would definitely use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv install and mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job mounting. Punctual and gave great info during it too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Skills

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very nice and worked patiently but quick as well. They had a lot knowledge and knew exactly how to explain .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Showed up with in the service window. Was polite and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent install. Superb technicians.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my tv and programmed it very quickly and effectively . They were very professional and knowledgeable .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ever so concerned and considerate friendly service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was knowledgeable and very thorough. Cleaned up and assisted with reviewing the TV features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad tech was on time. He took time to ask me what I wanted. I am very happy with his work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great, fantastic job. He went above and beyond to get the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is very professional and courteous and I love how great my tv looks mounted on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv install for old lady

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luke mounted my tv/sound bar. He even came back to assist me with remote when I had trouble using it. He rocked!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and efficient. Will use again. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad exceeded my expectations!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did everything to get me set up. They were wonderful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed and Connected Everything Quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was fast, friendly, timely, & thorough!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mount

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great. My tv Is mounted perfectly. I love the range of the mount. I can direct it at a my next room over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job of Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did a perfect of a job installing our TV's

    I would recommend this to a friend