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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1446 Showing 28,901-28,920 of 38,693 reviews
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents efficiently removed my old TV and installed the neww TV. Very clean and prompt,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accurate. Efficient. Polite. Professional. On-time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very prompt. They made a suggestion for my installation that was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very efficient and very knowledgeable. Cleaned up the packaging and explained features of the equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV mounting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used Geek Squad now to install and hang 3 separate televisions and all have been done on schedule and the work was excellent.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Installer needed technical assistance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new tv was replacing an already mounted tv. Switching out the mounted tv was fine. I could have done it as I did the original mounting. I went with an installer because it was free. However, he had a great deal of difficulty getting the home theater system to recognize the tv and dvd player. He spent a long time switching input options and cabling and even asked if I had any additional cables as he did not have any on his truck. When he left the tv worked but the dvd did not through the universal remote. I later called the Geek Squad for help and a follow up appointment was scheduled. At that time it was determined that the installer had failed to realize that the universal remote needed to be reprogrammed to recognize the new tv. This was done and all works as needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went quick and smooth. Perfect work and on tie. The call ahead before they arrived was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done in 30 minutes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent mounted my 42" TV and connected it to the equipment I needed for work and recreation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted TV and connected all devices and set up all streaming services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shawn and Tanner were very nice & helpful. Thanks guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Confirm everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel I may have been told everything was good but when tech arrived there was a bit of confusion about what was paid for The techs did their best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful and pleasant young man

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and very knowledgeable and efficient tech. He set up the mount and TV sand helped us get started using the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent was very thorough and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV installed and set up in no time. Agent very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv repair/replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you so much for the expert help r with my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV Connect and Mount for our new 43" TV is working out very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful TV agents!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents had speedy delivery/setup & gave info on use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well made. Great for the corner with the ability to move around a bit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3rd party agent did all the proper setup. He did explain some of the features but he seemed to be in a hurry. It was necessary for me to assist him in mounting the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad went above and beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I went with the TotalTech Membership. Definitely worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    not sure who they were

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were very good and explain everything to us, 5 star

    I would recommend this to a friend