Techtober SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1447 Showing 28,921-28,940 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thomas and the other Agent were very respectful and did an excellent job installing our tv and soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Geek Squad install and mount and setup and connect all my TV`s that way it is done wright.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the money. It is as I would say, my daughter loved it. Thank you for reading.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They really are the best!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never have any worries with these guys. They show up on time & don’t cancel on me & handle their business! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both installers were friendly, helpful and fast. Even moved a couple of tables that were needed to set TV and sound bar on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finished with excellent workmanship. Recommend.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy worked with me to complete a new installation and also redo a previous work and removal of an outdated TV. Recommend their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv install.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted TV and connected all devices and set up all streaming services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flat screen mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did another great job mounting and educating us on our new tv!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again.

  • Rated 5 out of 5 stars

    AWESOME GEEK SQUAD!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were excellent! Very professional and knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv mount install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad techs that came out to mount our tv were outstanding. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team members that came to install my tvs were amazing patient and careful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys attached both TVs to the wall. They set up the connections and made sure it was working properly prior to leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THe tech we had do this mount is awesome! Best thing was I got to choose the person who mounted my other TV. WIll def use again!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by the Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job setting up my TV and showing me how to use it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy used a third party to do the mounting. They hit wiring in the wall and damaged the opposite side wall in my bedroom. The BB person who sold me the TV and equipment was out of the country and trying to deal with others was a mess. Trying to explain to one of the representatives off shore was useless, and trying to figure out who to deal with was not fun. If you use BB, make sure you have access to a single point person who is willing to navigate BB's maze of support people.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my TV and connected all of my devises. It looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Connect & Mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered install with my new flat screen TV. Technicians arrived on time as scheduled

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came to mount and hook up the system were very knowledgeable and reliable. They answered all of my questions and put me at ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stable bracket good choice.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bracket has a nice tilt feature to pull the tv out from the wall if necessary. It is secure and stable.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 3 out of 5 stars

    Setup was adequate

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    technicians were knowledgeable just did not test all items and settings to verify that all were working properly

    I would recommend this to a friend