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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1447 Showing 28,921-28,940 of 38,693 reviews
  • Rated 5 out of 5 stars

    not sure who they were

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were very good and explain everything to us, 5 star

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was excellent and very knowledge when doing work in my home the TVs they installed and put on the wall was excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad did a great job installing my 65 inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look great & work’s excellently!!!! Very slim fit above my fire place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the cost.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job with the installation. Everything looks great and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removed old wall mount, installed the new one and got the TV exactly where I wanted it. Quickly and professionally done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time and installed the TV exactly as prescribed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Robert Jewell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent communication, swiftness &knowledge of TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was accomplished quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were totally professional with installation and knowledgeable in all features available with the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST SERVICE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and amazing experience will definitely use again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a professional job, would recommend them highly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were careful and courteous and were able to provide some additional information on other concerns we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing the tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the 43” Samsung tv. My brother is enjoying it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ask for Phillip

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best always on time always helpful. Phillip is the Geek Squad genius good dude

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He did a wonderful job mounting my tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a wonderful job setting up my mount and mounting my tv. Cleaned up any mess and didnt leave anything behind.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sucky install guy - lack of professionalism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guy did not listen to me about centered placement. He lied about the instructions I gave him. He did not clean up after himself - leaving screws all over the carpet. Luckily, the mount I bought handles the angles I need and the centering issue is hidden by the mount's ability to be moved all right or all left against the wall.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Got the tough job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a 65” 50 pound OLED LG, could not lift to get it mounted on the fireplace. Geek squad did a great job, fast and polite!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not installed yet, will be installed on September 15, 2022 by Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to have a call-back for a very minor fix. The Geek Squad came the day after I requested service and made a quick repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Connect & Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered install with my new flat screen TV. Technicians arrived on time as scheduled

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely satisfied with the work that was done. The setup was quick and easy. Love my new TV!

    I would recommend this to a friend