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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1448 Showing 28,941-28,960 of 38,693 reviews
  • Rated 5 out of 5 stars

    Outstanding Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely satisfied with the work that was done. The setup was quick and easy. Love my new TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and competent. I will recommend geek squad anytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service! Work with me and was very patient with me! Would definitely use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad mount my my tv strong and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent my mount my tv and very strong i like it because my children play a lot with everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installers were super nice and helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    setup and installed tv and sounder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    setup Sony tv plus Sony sounder. works good except sometimes voice and lips are not insynch. also do not know how to setup and use Alexa or google assistant.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bad service install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two Geek Squad techs arrived and completely mounted tv to wall before detecting cable cord was not long enough and we needed to purchase another to keep from being seen. We agreed to purchase for $29.99 a cover to conceal cords and was adhered to sheetrock wall after which wall was damaged from paper tearing. Looked horrible!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my TV quickly and efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kip and Garrett were very friendly and set up my TV quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mount worked just as needed and had the Geek squad install with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Jonah and helpers!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jonah and his helper were awesome. Super friendly and helpful. Went above and beyond on EVERYTHING!! Keep these guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv hanging.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job hanging my tv. Fast. Efficient. No wires showing! Amazing job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great! Did a wonderful job in and out in no time at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am completely satisfied with this product. The TV is mounted perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great staff , in and out, answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was on time and highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used geek squad to mount my 77" tv. They did a great job, we're fast and left no mess

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad techs that came out to mount our tv were outstanding. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Troy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Geek squad that came out was very rude so they sent us someone else and they were wonderful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast friendly install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted fast and was very nice. Love my TV!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very thourough and helpful. Rxplained and very polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service professional. Highly recommend!

    I would recommend this to a friend