Customer Ratings & Reviews
- SKU:
- 5948511
Customer reviews
Rating 4.6 out of 5 stars with 38693 reviews
(38,693 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Third party installer...not so good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.left out several features/connections....a third party installer not GeekSquad people. Also, not very personable. had to do a recall to actual Geek squad to get things fixed correctly
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Very happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very well made. Great for the corner with the ability to move around a bit.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a very nice job and were very polite.Even put covers over shoes
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great installation and customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and attention to detail. Job well done
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job installing the TV and left the area clean and tidy
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my Tv very fast and neatly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The quality is top notch, good job Sony! Thank you Best Buy.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent customer service!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mike & Tony were professional and fast! Great job!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Basic TV Mounting - 56" and Larger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have to say that for the price, this was really a good deal, and the geek squad installed my Mount and TV.
I would recommend this to a friend- Pros mentioned:Tv mounting
Rated 2 out of 5 stars
Unnecessary delay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We told the store sales rep that our tv would be mounted above the fireplace and that the holes were already in the wall. Apparently an over the fireplace install requires a special technician. The sent the wrong person the first time because there was no note about the fireplace. We had to wait another full week to get it installed. Could have been avoided if they had a simple survey for homeowners to provide info to the techs.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking time out of your day to connect with us about this. It’s always frustrating when an appointment doesn’t go as planned. We’d like to sincerely apologize for the inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future. We have Agents standing by to answer any questions you may have at this point. For support with this, you can call us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Great Service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Team was professional and they were great. I was impressed with their knowledge and they were very friendly.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Tv installers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents mounted tv were kind, and direct. Included me to make sure I was getting exactly what I desired.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
AceK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BestBuy Installation (wall mounting of my 65 inch flat screen) with BestBuy recommended mounting hardware was perfect! Fast and easy process.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Techs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did a Fantastic Job!!!! Their great, very polite and helful!!!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Best Service ever!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These guys live up to their name! Great customer support and great communication. High recommend this service to others.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Wall support unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid, versatile smooth…great geek install, quick yet perfect
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV mounting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Agents mounted my tv quick and very effentally I would have no problem with them coming back out to have other work done
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad did a great job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV mount worked just as needed and had the Geek squad install with no issues.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is Great!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So quick and efficient. Put it at the best spot for our viewing pleasure. Professional and courteous.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Outstanding service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service was outstanding! Would highly recommend. Was on time and commuted during the entire install.
I would recommend this to a friendRated 5 out of 5 stars
awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they were great. fast and professionally done. very efficient.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend