Customer Ratings & Reviews

Everything went well. The Geek Squad agent was able to use the wall mount device that was already on the wall. He hung the new TV after hooking everything up, taking care to hide all of the cords. Looks and works great!

The agents were very fast and efficient with the installation. They also were great in communicating when there was going to be loud noises, which was very appreciated since I have 2 young daughters who were sleeping at the time

The technicians were on time, respectful, and efficient. My wife had questions about mounting options and they took their time to listen and guide us to deciding on what would work best for our setup. They unmounted our old tv and cleared up the mess from drilling as well as the packing material of the new tv.

Did an amazing job installing the tv. The perfectly center the tv mount over the fireplace in corner. Setup the soundbar. Connected all my streaming services. Knowledgeable about the tv. Made the whole process enjoyable. Would recommend again.

The team that came to my house knew exactly what they were doing. TV placement required a new mount, which fortunately, they had on the truck. They mounted the new mechanism after measuring and adjusting carefully so the placement was just right. They vacuumed up the mess from drilling, took away the massive box and mountain of packing material, and left everything working properly. The walked me through the new controls so I was able to enjoy my new TV right away. I'm a happy customer!

My two Techs were awesome. Very knowledgeable, experienced and skilled. I am very happy with their installation and recommend them to anyone.

My geek squad team Install was something To behold They were very professional Showing me all the end and out Of operating my home theater equipment My family and friends were amazing By my setup The sound effects blew them all away I'm over satisfied

The agents removed by old TV, mounted the new one, and connected it to my apple TV service. This is my first smart TV, and I appreciated the crew's taking the time to explain and demonstrate its features to me.

Agents did an awesome job of hanging the 85" TV above my fireplace. And gave great recommendations on what settings to use for best picture.

The team that installed my TV was professional and did a great job.

As a devoted connoisseur of all things cinematic, I sought to elevate my home theater experience to dizzying new heights – quite literally. And so, I turned to the trusty Best Buy TV Mounting Service, a perk that comes free with my esteemed Total Tech Membership. Little did I know that I was embarking on a breathtaking adventure that would forever change the landscape of my living room. Upon summoning the TV Mounting wizards from the hallowed halls of Best Buy, I was greeted by a team of professionals who exuded a level of expertise and enthusiasm that would put the Avengers to shame. Armed with an arsenal of tools and a shared mission to bring my televisual dreams to life, they approached my beloved flat-screen with the reverence and precision of a team of Swiss watchmakers. As I stood in awe, the Best Buy Mountaineers scaled the towering heights of my living room wall with the grace and agility of nimble mountain goats. Their movements were as fluid and harmonious as a well-choreographed ballet, with each member of the team playing their part in perfect synchronicity. In the blink of an eye, my TV was mounted securely and majestically, as if held aloft by the mighty hands of Atlas himself. The level of precision and attention to detail displayed by the Best Buy crew was truly awe-inspiring, leaving me convinced that they must possess some form of telepathic communication with the spirit of the wall itself. The pièce de résistance of this televisual transformation, however, was the meticulous cable management. The once-tangled mess of wires that haunted my nightmares had been banished, replaced by a pristine and orderly arrangement that would bring a tear of joy to the eye of even the most hardened neat freak. In conclusion, the Best Buy TV Mounting Service, generously included with my Total Tech Membership, has proven itself to be the superhero team-up of the century. My living room has been transformed into a cinematic sanctuary, and I can now bask in the glory of my wall-mounted TV, safe in the knowledge that it has been expertly installed by the finest mountaineers in the land. Bravo, Best Buy, you've truly outdone yourselves!

geek squad was professional and through, knew their business and set my tv up to where I was watching after they left. they knew their stuff and installed my equipment without any issue.

The guys from geek squad were fantastic! They listened to all of my requests on how and where I wanted the TV mounted and took great care to get everything done right. They made sure all the cabling was neat and ordered, that all my components worked correctly and showed me how to use them. Worth every penny to have them professionally mount my new TV; I’ve done it myself before, but their knowledge and experience got it done so much. faster than I ever could. Thanks guys!

We ordered the Geek Squad basic TV mounting service to hang a new LG 86 inch TV. Everything went very smoothly and the guys were very professional and helpful. I will definitely use them again and highly recommend their services.

The agents did a great job mounting my TV. And I had paid the extra $50 for them to run the HDMI and power cord cables through the wall, but since I already had the HDMI cable in there and I forgot that I already had an electrical outlet behind the old TV on the wall, I didn't need this extra service and Best Buy was nice enough to refund me the $50 back to my Best Buy card with no hassle.

Great product and great install by the Geek Squad. The young men were very knowledgeable and explained everything. Would definitely recommend.

The two gentlemen who set up my TV were very professional. They set me up with my new TV exactly how I wanted it. They then assisted with the setup with my 4k blu ray player - and stereo receiver. They exceeded my expectations.

I got my new TV mounted to the wall. All was done perfect and I am super happy with service! Alex did an excellent job!!!

I had signed up for Premium TV mount for LG GX77 alng with moving my existing TV to a different location in the house. Best Buy assigned me third party TV installers that I agreed. I trusted Best Buy to assign someone good and knowledgeable only. The moment the installers entered home they started complaining that they are not installing extra mount for the existing TV to be moved to other location while I never asked them to do so. They assumed it and started complaining. They just had to take TV out of one mount and hang on another identical mount that was already installed on the wall and I had signed up for this service. I had bought LG GX77 that is worth its high cost only if it is mounted nicely flush to the wall and I had got the in-wall wired, large electrical box pre-installed for that and special flush mount bracket for this TV comes with the TV. They started insisting that there is no mount and I need to provide mount. After I insisted that mount must be with TV, they opened the box and found it. At this point I was nervous if they will properly mount the TV because this LG GX TV needs careful mounting steps and they didn't seem to know much about this TV. I was getting nervous. The flush mounting needs meticulous routing of all cables (HDMI, etc.), etc in the back. They didn't plan for that before they hung TV on wall and then struggled with connected cables etc. to keep it flush. They managed it but it was a shoddy job. I was constantly there and providing help by telling them what they need to do. I was nervous that if they didn't mount it in the best way, I would have bought an expensive TV for nothing. They had absolutely no back up supplies (any HDMI connectors, etc. for any contingencies (and I would have paid for any extra parts) to make sure everything gets mounted and mounted well. Thankfully I was more ready than any other average person will ever be and had purchased for all contingencies. Overall this was NOT a good, stress free experience that you would expect when you sign up for PREMIUM MOUNTING from a reputed company like Best Buy. In the end the TV did get mounted pretty decent (almost flush) so it didn't end bad but I was worried with their lack of knowledge/preparedness on this TV and their poor attitude.

I would give my installation grew 10 stars if I could. Three geek squad members made it a fast and professional install. Best Buy is lucky to have these three.