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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1450 Showing 28,981-29,000 of 38,693 reviews
  • Rated 5 out of 5 stars

    Wonderful customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful item and would definitely recommend this item to buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad showed up very promptly and was so professional i was so impressed. I will be using them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and installation with a new wall mount. Quick, with no mess and a nice, tidy look

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is very professional and courteous and I love how great my tv looks mounted on the wall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came unprepared, I had to install recessed outlet for them to complete the mounting process. I could have done myself and a better job of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job in putting wall mounts up, hanging the TV and set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was on time, knew exactly what was needed, gave great advice and completed the job quickly and cleaned up afterwards. Gets my top rating!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything as advertised

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and good value for the money. Great for gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech guys.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dudes did a great job with the set up. Professional, fast and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Connect & Mounting - 56” and Larger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was friendly, knowledgeable, and able to install the TV quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and friendly service. They got the job done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounts easily. adjustability is a great option. worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Geek Squad install and mount and setup and connect all my TV`s that way it is done wright.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation done quickly!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my television quickly and hid my cords with perfection. The agent took the time to explain what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was quick and well done. Two employees that worked well together with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time. Very professional and courteous. Explained everything and cleaned everything up when finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase with Tech Support

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this with tech support plan and got a screaming deal. Tech support plan will see returns almost immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed old TV and mounted and set up the new TV with no mess and no fuss.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product has great motion and Best Buy did an outstanding job mounting this to our stone.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 3 out of 5 stars

    Setup was adequate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    technicians were knowledgeable just did not test all items and settings to verify that all were working properly

    I would recommend this to a friend