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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1450 Showing 28,981-29,000 of 38,693 reviews
  • Rated 5 out of 5 stars

    TV Connect & Mounting - 56” and Larger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was friendly, knowledgeable, and able to install the TV quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product has great motion and Best Buy did an outstanding job mounting this to our stone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting a TV is much nicer than having it unmounted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this mount for my mom bedroom and she just loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, inew what they were doing and extremely courteous. Couldn’t ask for better service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, inew what they were doing and extremely courteous. Couldn’t ask for better service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service professionally executed with dedication

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted tv, but needed a 3rd party of theirs come out to mount correctly and did a great job the second time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were so professional and explained everything they did I totally recommend the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek Squad does it again! Tremendous customer service and installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped with mounting tv and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work very respectful and very helpful Cleaned up when they finished and helped with setup

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sucky install guy - lack of professionalism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guy did not listen to me about centered placement. He lied about the instructions I gave him. He did not clean up after himself - leaving screws all over the carpet. Luckily, the mount I bought handles the angles I need and the centering issue is hidden by the mount's ability to be moved all right or all left against the wall.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed old TV and mounted and set up the new TV with no mess and no fuss.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad did a great job installing my 65 inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look great & work’s excellently!!!! Very slim fit above my fire place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV Connect and Mount for our new 43" TV is working out very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was kind of difficult to disassemble, and it actually broke when I disassembled it. But it work fine when it was holding my tv before trying to disassemble it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Question about popping noise in TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helpful with my questions. Never make you feel like you are putting them out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All Geek Squad members at the store (Beaumont,Ca) & those that come to the house have always been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though they had to order a new mount and come back a second time the job was well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounter 2 tv's for me. They were punctual and communicated the procedure and made sure I was happy before leaving.

    I would recommend this to a friend