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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1451 Showing 29,001-29,020 of 38,693 reviews
  • Rated 5 out of 5 stars

    Question about popping noise in TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helpful with my questions. Never make you feel like you are putting them out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Holding its own

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked perfectly. We now have a Sony 85" TV mounted to the wall. It swivels, tilts, and remains secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real Pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that hung the TV did a great job! They even gave me their contact number if I found any questions. Top notch!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was outstanding

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very knowledgeable and understood my 7.1 atoms setup and was able to advise me on changes to optimize it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thomas and the other Agent were very respectful and did an excellent job installing our tv and soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation process was seamless and the technicians gave me great advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful work and fast and efficient to match. Great service and install process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an awesome job with my Setup.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job setting up my TV and surround system. Their time was excellent and quick without any problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were capable and friendly - and answered all our questions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Versatile tv mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the tilt feature. I can be sitting on the sofa or standing in the kitchen and with the tilt feature, it is always a perfect angle for viewing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made it happen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s nothing more I can say about the squad. They did it and got out the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10 out of 10 would buy again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and great work! We have had all of our TVs installed with Geek Squad and we love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job mounting the TV and cleaned up everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best guys in town, clean and knowledgeable, leave you with all kinds of information to maximize your purchase, and enjoy all features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very informative and answered all my questions. The install went by really fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install went great with geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was great!! The guys were professional and had great attention to detail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plaster wall mount

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finding a stud in a plaster wall is challenging. The guys had no problem. My tv was mounted perfectly in about an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied with both Geeksquad technicians!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GeekSquad service was awesome, both technicians professional, friendly, and knowledgeable. We will highly recommend GeekSquad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV great price..............................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two guys were very knowledgeable and professional

    I would recommend this to a friend