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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1452 Showing 29,021-29,040 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! The gentleman who arrived was courteous and helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great service . Very happy with purchase . These guys were on time, informative and also cleaned up after

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Toby had also installed a TV in the past for us so I was pleased to see him again. He is courteous and professional while going about the job.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for inviting us into your home again, Gardener! We're happy to hear of Toby's great service and look forward to our next opportunity to impress.

  • Rated 5 out of 5 stars

    tv install for old lady

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luke mounted my tv/sound bar. He even came back to assist me with remote when I had trouble using it. He rocked!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad did a good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a very good job. My only reason for not giving five stars is they were not able to completely hide the connecting wires from the TV to the soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept me informed on arrival time. Agents were courteous, professional and hung 2 TVs perfectly. Extremely satisfied with the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised how long it took to get an appointment but follow up was quick and service was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally great guys. Liked them so much that i baked them a loaf of banana bread!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and efficient install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always been given great tech support when needed. The store associates are very pleasant and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good tv installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys know what they are doing. They bring all their tools and you just tell them where it goes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The TV was installed and connected quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the purchase. Everything was installed and connected by GeekSquad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV very professional and very clean and in the end they show me how to use . Thanks for the great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent install. Superb technicians.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my tv and programmed it very quickly and effectively . They were very professional and knowledgeable .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associates mounted my TV and connected it to all my devices. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV Mounting Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Danielle was very professional and did an excellent job mounting my two TVs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    went well, although some cables missing..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were early. They were courteous and respectful of our home. Price seems high for what they do. It takes about 30 minutes of actual time. Overall happy with the service.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. A little pricey. Courteous service people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying the tv and the mount! Thank you for the great service too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Skills

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very nice and worked patiently but quick as well. They had a lot knowledge and knew exactly how to explain .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivery installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was efficient, professional, and clean! Workers were gentlemen

    I would recommend this to a friend