Techtober SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1453 Showing 29,041-29,060 of 38,693 reviews
  • Rated 4 out of 5 stars

    Quick and cordial

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would’ve appreciated a bit more of a tutorial on the basics of the television once it was installed. But both the rep and installer were very cordial.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remounted of TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents remounted the our TV and reconnected us to cable. It went smoothly and the agents were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad went above and beyond

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I went with the TotalTech Membership. Definitely worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Experience.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Experience was Professional and Knowledgeable at ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a professional job, would recommend them highly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally great guys. Liked them so much that i baked them a loaf of banana bread!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m normally would not let geeks into my house. I make exceptions for the geek squad because they are the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST SERVICE

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and amazing experience will definitely use again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install Mount-TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is the BOMB!!! This is the 2nd Tv they have mounted in my home. The guys are very knowledgeable and friendly! Excellent work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed and set up the 65" TV. They answered. all my questions on smart tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV on the wall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team mounted the TV and initiated the connection to our DIRECT TV. One control turns both on or off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for any TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an awesome job! Our tv looks great! It is perfectly centered and all of the cords are run behind the wall! Love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad wall mount tv install.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This time the same tech was on time and I was actually the first job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient.arrived on time which was important. Left a clean workspace. No issues after they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anita Latcha

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service. Very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overcharged

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy mount I purchased for this TV could not be installed per the Tech, so the TV was placed on the existing mount that held my 55” tv installed 10 years ago. Would have preferred a new mount for the new TV. I think something should have been deducted the install price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agents, Heidi and Thomas, were very professional in hanging up our and hooking up our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed quickly

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV and all connections. They made sure I knew how to operate before they left! Ryan was the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    comment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt and courteous staff with timely installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent technicians with creative ideas for how to make everything work together.

    I would recommend this to a friend