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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1454 Showing 29,061-29,080 of 38,693 reviews
  • Rated 5 out of 5 stars

    TV installation and 2nd TV re-installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were knowledgeable and efficient. TV was hung and connected w/o any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were efficient, answered questions, and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech guys.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dudes did a great job with the set up. Professional, fast and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best two guys ever clean net no mess even had time to help a neighbor of mine for no charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The TV was installed and connected quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the purchase. Everything was installed and connected by GeekSquad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has installed 3 televisions for me. They always do a great job. Would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two gentlemen from Geek Squad installed my Sony TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most amazing service setting up my TV by Geek Squad. On time, polite, knowledgeable. Very impressed with service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful item and would definitely recommend this item to buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick ,prompt, professional service. Courteous too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very competent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent really knew what he was doing. Got the positioning right the first time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV and sound bar on the wall and did that with good precision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accurate. Efficient. Polite. Professional. On-time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associates mounted my TV and connected it to all my devices. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV Mounting Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Danielle was very professional and did an excellent job mounting my two TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job on TV and Speaker Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were efficient, knowledgeable, and helpful. Thanks so much for your quick install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Went above and beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents went above and beyond to install my 75" TV. They were very professional and very thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service given. Exactly as I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the work you guys did. You were kind, courteous, well informed and efficient. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did you squad technician was very professional and

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did you squad technician was very professional and answered all my questions will definitely use them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my TV quickly and efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kip and Garrett were very friendly and set up my TV quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shawn and Tanner were very nice & helpful. Thanks guys.

    I would recommend this to a friend