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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1455 Showing 29,081-29,100 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad was not here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You sent a 3rd party although we paid for the geek squad. He did a good job

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    not sure who they were

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were very good and explain everything to us, 5 star

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mounting tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we had the geek squad come to mount our tv they were very thorough and very nice good team worked well together we were very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv and hanger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and knowledgeable also suggested I get the plan for future purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were on time, knowledgable and very efficient. Would highly recommend. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad quick and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was quick, efficient, friendly and cleaned up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Geek Squad worked quickly and professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the TV and All the components without any problems. They also where able to provide a more appropriate cable as the one I purchased was too short.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crew did complete installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep us informed through the whole process. Answered any question we had. Would highly recommend their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service from the installers (3rd party)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers (3rd party) were absolutely amazing and provided great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves the TV, the geek squad was very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad great job installing my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a super job installing the tv. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv mounting great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an outstanding job setting up and mounting our television. I would recommend them to insure the work is done correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounts easily. adjustability is a great option. worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install TV on wall and connect my sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent! Thanks great job............ this is stupid you're making this way too difficult to give a review

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you very much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve was great and very very friendly. And did a very very very good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always shopped with BB but recently trying out their geek squad service. Everything was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was great - professional, clean work, friendly, very nice gentleman who worked hard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first time using the Geek Squad - Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were absolutely great!! These guys cared and answered all questions. Our first experience with them and it won't be the last!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying the tv and the mount! Thank you for the great service too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very nice and professional! They even did more than what we asked them to do!

    I would recommend this to a friend