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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1456 Showing 29,101-29,120 of 38,693 reviews
  • Rated 3 out of 5 stars

    Install Mess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I understand I purchased via open box. I like the TV. The TV wall mount was purchased separately. Apparently something was missing from the TV and I did not know until after Dominic showed up. The pieces were ordered by Dom. Nothing was in the notes. Kasey showed up had everything ready to go when we found out no pieces were brought with. I've purchased them and now wait until mid October.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installaton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job, having no issues after the installment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the team that installed my television did an excellent job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was kind of difficult to disassemble, and it actually broke when I disassembled it. But it work fine when it was holding my tv before trying to disassemble it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    INSTALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service with scheduling and install. On time and done right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv well and quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service. Geek squad installed my tv well and quickly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could have been better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted the tv a few inches higher than they were supposed to and couldnt adjust without ruining the wall

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very professional and personable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, communicative, and friendly staff. They were in and out in now time along with providing options for more services that can me add to make your home theater sound and look better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS mounted a tv over the fireplace.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took some extra drilling for the mounting screws but they completed the job and cleaned up afterwards. Great job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They put together my TV and set it up. Explained how to go through the screens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were prompt, knowledgeable and did a great job! I would definitely recommend the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service from the installers (3rd party)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers (3rd party) were absolutely amazing and provided great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery guys were great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have been nice to get the tv on the day I scheduled instead of a week later, but the installers were very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely arrival. Quick set up and really good advice on how to use the smart tv features. Our "geek" was spectacular!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THe tech we had do this mount is awesome! Best thing was I got to choose the person who mounted my other TV. WIll def use again!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick and cordial

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would’ve appreciated a bit more of a tutorial on the basics of the television once it was installed. But both the rep and installer were very cordial.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Supper Greeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alfonso C and Frankie are the Best Greek, both know their jobs well, Thank You Alfonso and Frankie

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and efficient. Excellent review of how to use features of the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave their services five stars. The service tech was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and knowledgeable. Did a great job. Would recommend

    I would recommend this to a friend