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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1456 Showing 29,101-29,120 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad is awesome !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Friendly, on time , knowledgeable and efficient. The geek squad is great !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job in putting wall mounts up, hanging the TV and set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is awesome. He installed my TV quickly and was very professional observing COVID-19 protocols & all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SUPER GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has always did great in what ever job they have done for me, I would recommend Best Buy yo anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job mounting 3 TVs. All look great and they cleaned up all of the cable mess behind the furniture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service ever. We will definitely recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful TV agents!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents had speedy delivery/setup & gave info on use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad is awesome !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery techs were knowledgeable and courteous!! Respectful and perfect!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad was quick, but not as neat as necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgable and quick. However all of the connections (wires and cords) were not done as neatly as possible and have to be disentangled and arranged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T V

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job thanks wood recommendation to any body

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivery installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was efficient, professional, and clean! Workers were gentlemen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast frendly and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started off with a pleasant hello. They took thier shoes off without being asked. Thank you for noticing the just shampooed rugs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv repair/replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you so much for the expert help r with my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! The gentleman who arrived was courteous and helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a nice job mounting and setup precisely and quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy installation of new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted our 65in. OLED tv without a problem & they cleaned up after themselves & they were very polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installers were super nice and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted the tv and connected all the cables and they were all behind the wall. Service is really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agent mounted my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was professional and courtesy. The agent was on time and was extremely helpful and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allow us to pull out our TV to easily get to the back of the TV and give us additional angles to turn the TV

    I would recommend this to a friend