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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1457 Showing 29,121-29,140 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad service is perfectly suited for success

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is exceptional! I have used this service many times and it always is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Robert Jewell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent communication, swiftness &knowledge of TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came to install were professional, knowledgeable, and did an excellent job. Cleaned up nicely after themselves, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They put together my TV and set it up. Explained how to go through the screens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hooked up my TV and answered all my questions. He had excellent customer service skills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very thourough and helpful. Rxplained and very polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who installed my tv was very quick and did a great job. He made sure everything was working correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything as advertised

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and good value for the money. Great for gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and completed all installs within in time frame and to our satisfactory

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice customer service but tv was a bit off center

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fully knowledge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice gentleman and fully knowledge. Everything he know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installed and the installer's are very friendly. In the end the finish mount looks flawless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt and Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There isn’t much to say about the geek squad other than they come get the job done and make sure you’re satisfied before they leave!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great purchase, it was easy to install it came with everything I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service tech was on time, professional, followed all safety precautions and did an awesome job installing my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people they sent to install my TV mount/TV were extremely friendly. They did a great job and were at my house for roughly 30 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would use again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient tv mounting. Answered all my questions. Cleaned up well before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LED TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeff was professional and efficient including a complete tutorial of your newest installation. Thanks Jeff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great staff , in and out, answered all my questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Communication was good although the news was not. Product was not yet available for delivery. Agent called back late in the day and said they just picked it up and made quick delivery / install.

    No, I would not recommend this to a friend