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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1457 Showing 29,121-29,140 of 38,693 reviews
  • Rated 5 out of 5 stars

    Deeply Impressed by Geek Squad Personnel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, knowledgeable, efficient personnel. Exceptionally solicitous and courteous. A joy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dispaly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV display looks great and perfect placement for large TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mount installation and TV hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents provided great service, including loading my old TV into my car for me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek install my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew were on time, and they were courteous. The work was clean and neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best two guys ever clean net no mess even had time to help a neighbor of mine for no charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squid TV installation!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did a great job on installation!!! He went above and beyond.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nice to have my tv mounted by professionals, just sat in my couch and let geek squad take care of business, will definately recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finished with excellent workmanship. Recommend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy worked with me to complete a new installation and also redo a previous work and removal of an outdated TV. Recommend their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed the mount quickly and effectl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV Mount ever! Best Buy was very helpful with the whole checkout process.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 2 out of 5 stars

    Unnecessary delay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We told the store sales rep that our tv would be mounted above the fireplace and that the holes were already in the wall. Apparently an over the fireplace install requires a special technician. The sent the wrong person the first time because there was no note about the fireplace. We had to wait another full week to get it installed. Could have been avoided if they had a simple survey for homeowners to provide info to the techs.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for taking time out of your day to connect with us about this. It’s always frustrating when an appointment doesn’t go as planned. We’d like to sincerely apologize for the inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future. We have Agents standing by to answer any questions you may have at this point. For support with this, you can call us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek squad repaired my dryers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job and service. Always patient and kind..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job on TV and Speaker Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were efficient, knowledgeable, and helpful. Thanks so much for your quick install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great purchase, it was easy to install it came with everything I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job of unpacking and setting up my TV and sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service ever!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys live up to their name! Great customer support and great communication. High recommend this service to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agents, Heidi and Thomas, were very professional in hanging up our and hooking up our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good support. No issue with the delivery and installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would use again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient tv mounting. Answered all my questions. Cleaned up well before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my tv quick and very effentally I would have no problem with them coming back out to have other work done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Friendly, on time , knowledgeable and efficient. The geek squad is great !

    I would recommend this to a friend