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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1459 Showing 29,161-29,180 of 38,693 reviews
  • Rated 5 out of 5 stars

    Went above and beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents went above and beyond to install my 75" TV. They were very professional and very thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient.arrived on time which was important. Left a clean workspace. No issues after they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV super fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and hooked up all my devices to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed my new 75" LG centered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and courteous delivery professionals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounter 2 tv's for me. They were punctual and communicated the procedure and made sure I was happy before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always shopped with BB but recently trying out their geek squad service. Everything was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was great - professional, clean work, friendly, very nice gentleman who worked hard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service is perfectly suited for success

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is exceptional! I have used this service many times and it always is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and on time. They where very helpful and lots of information

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great down to earth guys. Professional and didn't take long to mount the TV. I would recommend geek squad to my friends.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad was quick, but not as neat as necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgable and quick. However all of the connections (wires and cords) were not done as neatly as possible and have to be disentangled and arranged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m normally would not let geeks into my house. I make exceptions for the geek squad because they are the best.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    fast agents like "Maxwell-Get Smart"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent were very good. The took precautions and was able to remove my old flat-screen. Then, they put new screen on and it was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and fun!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men who came to mount our tv were amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instatallation was wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy quality better then I hoped colors are vibrant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly Staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, efficient service. Very polite and considerate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wall mount and 85" TV was hung with care. Excellent jib.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install efficient and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time efficient and clean work. They got the job done as promised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job and he was quick. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, inew what they were doing and extremely courteous. Couldn’t ask for better service!

    I would recommend this to a friend