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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1459 Showing 29,161-29,180 of 38,693 reviews
  • Rated 4 out of 5 stars

    fast agents like "Maxwell-Get Smart"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent were very good. The took precautions and was able to remove my old flat-screen. Then, they put new screen on and it was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did an excellent job, was professional and accommodating showing features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TVinstallation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great support and professionalism, they where on time and complete the installation on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted my TV on the wall. It now rotates so everyone can see it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved the service, would use again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came over were great! They made sure everything was locked in right before leaving

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They made it quick and easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set it up quick, took them longer to catch up and see how they were doing then to mount it. But it was worth the wait.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop for my wife's work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not yet received the laptop but with all the reviews that I have read on it, I know that it will fit the purpose that I bought it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job of unpacking and setting up my TV and sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Record Time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a busy day and the geek squad didn't keep me from it because they were on time and got the job done in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that showed up to hook up everything were great. Very friendly and courteous. Felt like I knew them personally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time installation.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got me set up in no time. Could not have done it myself, period. Set up and working fine. Well worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product Glad I shopped at Best Buy I will keep shopping for Best Buy products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Suzie's on top of it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad, led by Suzie, exceeded our expectation while installing, connecting and providing instructions for our new LG tv.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Install Mess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I understand I purchased via open box. I like the TV. The TV wall mount was purchased separately. Apparently something was missing from the TV and I did not know until after Dominic showed up. The pieces were ordered by Dom. Nothing was in the notes. Kasey showed up had everything ready to go when we found out no pieces were brought with. I've purchased them and now wait until mid October.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The second time around, was much better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad had to come back to fix the mounting. They were able to re route cables so the tv could lay flat and they fixed the cable hookup to right HDMI port.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the wall mount was exceptional and the Tech install was top notch and without delay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They went above and beyond in service. We were very pleased with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek service is very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Geek service is very professional and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great range of motion. Was able to use it to fit in a corner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the installation. The geek squad did a great job at making sure I had what I needed and even made the mount I already had work.

    I would recommend this to a friend