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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 38,693 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad TV mount

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service from the Geek Squad Techs. They had my new mount and 55” TV set up in about 30 minutes. Very polite and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional, knowledgeable, curteous, and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a large TV and paid to have the Geek Squad do the installation. I am very happy with the service they provided. They were efficient, knowledgeable, and did an excellent job. I was also pleased at how well they made everything in my home connect together. They also made excellent recommendations to improve my system. I added a few components which they had in their vehicle. I am very pleased with the entire package and how helpful the Geek Squad was. I would highly recommend them to others for a smooth and painless TV or other electronic install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job. They were really quick and knowledgeable. Even after I had a slight problem with the sound they can right back and fixed it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BestBuy representative ( worker) installed and connected all the cables from the smart Samsung TV as well as the sound bar. Everything was done professionally. He was very courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Geek Squad was professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my television, connected it to all my devices. They were professional and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall Mount and Tv set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV and went through all the settings and took care of everything for us. They were very knowledgeable and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    GREAT GEEKS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, polite, knowledgeable, neat, on time; willing to check my computer. I recommend them to all to all my friends, patients and neighbors

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism, Tv mounting

    Rated 5 out of 5 stars

    Excellent service and Quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad, was extremely professional and courteous! They did a great job mounting the tv!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Well-Worth the Cost Not Doing It Yourself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting my TV. And I had paid the extra $50 for them to run the HDMI and power cord cables through the wall, but since I already had the HDMI cable in there and I forgot that I already had an electrical outlet behind the old TV on the wall, I didn't need this extra service and Best Buy was nice enough to refund me the $50 back to my Best Buy card with no hassle.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Geek Squad Were Exceptional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were punctual, very polite and wore the shoe coverings before entering my home. They unmounted a television that I no longer wanted and installed or remounted a new 65 inch Smart TV in its place. They tested the TV to make sure it was working correctly and went over the instructions with me about operating the new televison. They also cleaned up all the packaging and took that with them when they left. Thank you again for doing a fantastic job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional and quick. they knew what they were doing and communicated how they were setting up the TV. they even looked at the audio setup I have in my new house and made recommendations on how to make it work.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the wall mount for the Samsung TV. This is great addition to our kids bedroom. It was perfectly wall mounted by geek squad and easy to grasp.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad was on time and professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men mounted and power sourced an 85” tv, mounted the sound bar and power sourced the tv’s in 2 additional bedrooms. Their professionalism and service was outstanding. I recommend them highly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Geek squad gets an A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to use an existing mount i had at the house. They installed the Tzv over my fireplace with such professionalism i was delighted.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Hook me up!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best service I have experienced so far. I was skeptic about it at 1st but the Geek Squad was amazing so clean,professional & Informative on site. Will Def call them again for install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Expensive but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation team took my input making sure to create the experience I was seeking and were efficient in completing the project in timely manner. Kind of expensive but thier experience and know how was well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our TV and connected it to all devices. They were careful and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent job on the Install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend Geek Squad Mounting. The techs were very nice and did a great job. I remember Jose was the main installer but his helper was also very good. Just be aware that Best Buy also has a contractor other than Geek Squad that they send some customers to. I would recommend waiting for Geek Squad to be available because they are friendly and do great work. Also, if you join the Total Tech Program, you get FREE installation for any NEW TV you buy while you are a member which is pretty cool imo. Thank you, Jose and Marcus, the manager from the Best Buy Irving Store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Is worth I!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my new Sanus wall mount on my Samsung 65” tv and set up my Rockfish wireless transmitter and receiver on my Yamaha Receiver. They were efficient and professional and provided good advise!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs that delivered and installed my new Samsung tv were great. They were super professionals who explained to me everything that they were doing during the installation process. Efficient is the word that comes to mind to best describe them. They did a fantastic job of explaining the new tv and the controls for it. Additionally, they took the time to program my Amazon cube to control the tv and sound bar also. When they were done with the installation, it appeared as if the tv had always been in that spot! No wires were showing or anything. I would recommend the two of them to all of my friends and relatives!!

    I would recommend this to a friend