Customer Ratings & Reviews

Geek Squad, was extremely professional and courteous! They did a great job mounting the tv!

Awesome geek squad techs. Installed wall tv stand and tv over fireplace. Very Professional, will be calling for another wall mount.

The installers communicated effectively, were very knowledgeable, and did a thorough and professional job

agents mounted my TV. they were efficient, professional and patient with my questions. Highly skilled and very good at what they do. i hope all your teams are like the guys

The 2 young men were efficient, knowledgeable, polite. They answered questions and took the old TV and boxes with them.

The agents were supremely helpful in installing my tv. I had to return one and replace it with one i bought instead and they were great about it. They were almost too helpful trying to tell me things about the tv i already knew lol. I already had a smaller LG tv. I appreciated all their help especially during this COVID-19 time. They are risking a lot supposedly. Who knows how serious this thing really is. They wore masks and gloves and set up a safety perimeter that i wasnt allowed to cross, which actually made it harder when they were trying to tell me things about the tv as i have to actually do things to learn them. I will definitely use Geek Squad a hundred more times im sure and i gotta tell ya the Total Tech plan is a great money saver.

The Geek Squad did N amazing job getting my TV mounted and installed. Very personable and professional. Made sure we understood how the unit worked and we’re very satisfied with their performance & professionalism...

The agents mounted my television, connected it to all my devices. They were professional and quick.

Very professional. Explained everything in detail and was extremely helpful. Arrived on time and worked efficiently.

Installation and setup done by Zac and James of MasTec. They were very professional and knowledgeable. I was very pleased with the whole process and I commend these gentlemen on being an asset to their company. I give them both a 10+ rating.

My installer, Kirk, arrived earlier than the time quoted. He and his assistant did an amazing job properly mounting my Bravia 8 to my living room wall using a Sanus mount I had previously purchased. They were both extremely professional and had answers for every question I had during the whole process. I recommend them wholeheartedly for anyone looking to get their tv mounted safely and securely!

The Geek Squad installed my TV, made sure it was mounted properly, and did a great job, impressed with service and because they do it so often they know what they are doing.

Installation team arrived on time - early, actually. Installation was done quickly and well. Team explained some useful features on device, knowledgeably answered any questions i had, and would readily have stayed as long as required had i had more questions.

I have used Best Buy install on numerous occasions. And I have not been disappointed. I encourage anyone who is not satisfied, speak to the installers communicate. If I ever had a concern or issue I have communicated with them directly, and we have been able to resolve any concerns. Set an expectation for how you want the finished project to look, prior to them, beginning work, and iron out any wrinkles. I have just been so pleased with the service at Best Buy offers.

The two Geek Squad guys arrived at my apartment building 15 minutes after they called. They scoped out the path they needed to take, brought in the TV and wall mount, marked the wall with blue painters tape to show where the mount needed to be and had the TV mounted with no cords showing in just a few minutes. This was a simple TV installation with no other equipment to be connected. I have used Geek Squad for years and have never had a disappointing experience. But Geek Squad is not a product so quality is dependent on your local Best Buy and who they hire and how they supervise. I am a Total Tech member so installation was free.

This is not our first experience with mounting. We have always chosen this service because they are professional, clean up afterwards and have always taken the time to do the job correctly. In this case they discovered the existing mount was not going to work. They went back to store and returned with the right mount which was a roundtrip of about 40 miles. Very pleased with the outcome.

Best idea ever!!!! The gentlemen knew what to do and was very courteous! Job was completed in no time once they were scheduled and here!

Troy & Kasey with geek squad did an amazing job installing our motion mount & oled tv!! They were super professional & knowledgeable & nice!

This is a big TV and Geek squad did a fantastic job mounting it on my wall. They are so professional and courteous. Explained me everything in detail and answers all my questions with patience. I highly recommend GeekSq for all installations.

The guys who installed all my TV's and sound bars were punctual and professional...they were so knowledgeable and easy to talk to as well I highly recommend you ask the squad to install every piece of tech u have in your home!!