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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1460 Showing 29,181-29,200 of 38,693 reviews
  • Rated 5 out of 5 stars

    Best Buy’s Best Asset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We specifically go to Best But to take advantage of the incredible service from the Geek Squad!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad came in and did an exceptional job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in and mounted the T.V. perfectly. No complaints here. I would highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Very professional. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free with total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free with total tech. Great deal if making multiple big ticket purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free with total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free with total tech. Great deal if making multiple big ticket purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Best Buy Team of installers for our room.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased two 75" TV for our church. The team was professional and did an excellent job handling the large tv on the ladders. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad never fails to exceed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a 65” TCL TV. The Geek Squad arrived on time to perform the install. The service was outstanding!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall bracket

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was excited about the suggestion to do a wall mount. This was more secure than stitting on the entertainment center.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted the TV and were so exact in their measurements if you need a TV hung get these guys. Awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying my LG tv and the sound system gives it that theater feel the only thing is missing is the pop corn and a beer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service from geek squad. Very professional service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good workers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that came were so great, very considerate, asking permission to move a piece of furniture that was in their way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two guys were very knowledgeable and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was awesome!! Installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were careful, clean & did a great job installing my TV. It was a good experience! Thank you Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted the tv and double checked the angle. They also set up the WiFi connection for Netflix and YouTube.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great on tv installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spectacular. These guys were real pros. Made good suggestions and executed flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my home in 2022

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    made my new tv awesome have a good day in dec 2023 in blaine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INSTALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service with scheduling and install. On time and done right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New fire tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent,very thorough, and knowledgeable. Glad i went with Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kudos to my Geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cody and his team member were terrific. He explained the remote to me and I’m loving my tv.

    I would recommend this to a friend