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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1462 Showing 29,221-29,240 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed all of my devices. They were extremely helpful and patient. Thanks so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service--on time and done right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, professional service from the Geek Squad. They arrived on time and respectful of our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys who showed up to install my 75" tv were great. Got it hung exactly where I wanted. Highly recommend the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and on time. They where very helpful and lots of information

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad service install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two Geek Squad techs arrived and completely mounted tv to wall before detecting cable cord was not long enough and we needed to purchase another to keep from being seen. We agreed to purchase for $29.99 a cover to conceal cords and was adhered to sheetrock wall after which wall was damaged from paper tearing. Looked horrible!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service from the staff that help set everything up. I would purchase from them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted 80 inch tv and installed sound bar. David and Darren did an awesome job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could have been better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted the tv a few inches higher than they were supposed to and couldnt adjust without ruining the wall

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very professional,on time ,quick,friendly and answered all my questions and probably saved us a lot of aggravation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast dependable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick and it was Easy to install and works perfectly with the 42” tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prefer Geek Squad to the 3rd party you hire for all installations, both electronics and appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were prompt and knew what they were doing. They did an awesome job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Little disorganized

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad team didn't show up at the same time and seemed a little disorganized. Had to come back to complete the setup. Seemed to be in a hurry to get done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation is a cinch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marco was on time and did the install by himself. He answered all our questions and helped with setting up some of the stuff like casting our phones on the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV great price..............................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both guys did a good job and I’m satisfied with wall mounting. One of the guys didn’t put covers on his shoes that i didn’t like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was very professional an knowledgeable. He arrived on time and knew exactly what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were very knowledgeable and helpful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount I originally purchased wasn’t the best fit for my tv. Thank goodness they had one in the truck that was

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase, great service and follow up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mount for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount was recommended by the technician that came out to our house and do the install. It worked out great and was very affordable.

    I would recommend this to a friend