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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1464 Showing 29,261-29,280 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad installed my tv well and quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service. Geek squad installed my tv well and quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad arrived on time. Jorge and his helper were very professional and did a good job in a reasonable time period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kept updated of delivery time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knew when to expect delivery. When did not have correct screw, set up included getting corrections, then complete walk thru of set up and use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Very professional and high quality workmanship. I would reccomend to friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV and the camera systems were very professionalos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT service!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for recommending this fantastic service. It gives us great comfort knowing any problem will be handled in a snap!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived early, and they were out in about 30 minutes. Work well done, job site cleaned up like they were never there! Great Job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Mounted TV quickly and well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neil and Jeremy mounted the television more quickly than I though possible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install efficient and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time efficient and clean work. They got the job done as promised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect and excellent job on the install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. He even brought his own vacuum cleaner for the drilling :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was awesome. Brain is the man !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend Best Buy Geek Squad to anyone. I was very impressed & satisfied with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this thinking it only had up and down tilt and slight movement from the wall. It actually can slightly pan left and righ which is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dispaly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV display looks great and perfect placement for large TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was great. Danielle did an excellent professional job installing our TV. She was patient with all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Broken ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kacey was very knowledgeable and handled my problem very professionally, a true asset to Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice work Geek Squad. Highly recommended !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time Professional Friendly Helpful Worked together as a team I would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Careful time taken to explain how the new TV remote worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good support. No issue with the delivery and installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Geek Squad EVER!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted my tv and connected all devices to it...He was extremely friendly and helpful!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service and product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did an exceptional job installing the wall mount an hanging my tv With a wireless receiver it was a clean install

    I would recommend this to a friend