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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1465 Showing 29,281-29,300 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made sure where and how high I would like my tv mounted and gave some feed back on how it looked as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BB employees of GS are awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BB employees of GS are awesome. The 3rd party ones did not pay attention to details

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv efficiently and without issue. Great service, very polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our Third Sony wall mount system. Each one is different. Really like this one for flexible use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looks good and just what I wanted. Less expensive that I thought it would be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I sat and watched them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did all the work and cleaned up the mess when they were done. I watched football 5 minutes after they were done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad arrived on time and were ready to install as requested. They knew what they were doing and did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Job well done! Thanks for finally getting it all straightened out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean and efficient…knowledgeable…friendly….customer oriented. Have used then for 10 years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Delivered & Installed our new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, very professional, knowledgeable, informative and great listeners.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installer was great will be requesting him for next install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV super fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and hooked up all my devices to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was so friendly and professional. They came in the time they said they would and installed my TV in record time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arron was very attentive to my request. He answered all my questions & concerns. Very happy with this Geek Squad member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt and Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad arrive on time and get the job done right the very first time around. They are friendly, professional and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my TV with ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best most efficient and professional team of installers. Pleasant to deal with. Very patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the hanging bracket and my TV's. Above and beyond, excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aaron is awesome at his job. Clean, proficient, professional and quick. Would recommend to anyone in need of these services.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, easy to schedule.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were great! So easy to schedule. Cost was high and I had to buy accessories that I didn’t know about until the time of install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted by 55" TV in corner on articulating wall mount. Very professional, on time, courteous - leveled everything with a level.

    I would recommend this to a friend