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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1467 Showing 29,321-29,340 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on time, very professional and polite, very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who installed My bigger TV mount to the wall did an excellent job . It looks so sleek with no wires hanging down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, on time and everything is like I want it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted the tv and double checked the angle. They also set up the WiFi connection for Netflix and YouTube.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered, mounted and setup the new tv. It works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt and Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There isn’t much to say about the geek squad other than they come get the job done and make sure you’re satisfied before they leave!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the hanging bracket and my TV's. Above and beyond, excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They agents that mounted my tv and connected everything were awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that showed up to hook up everything were great. Very friendly and courteous. Felt like I knew them personally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job by geek squad employees. Great customer service experience. Very knowledgeable and very polite and respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was very professional an knowledgeable. He arrived on time and knew exactly what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great!!!!! Would highly recommend!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall bracket

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was excited about the suggestion to do a wall mount. This was more secure than stitting on the entertainment center.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted the TV and were so exact in their measurements if you need a TV hung get these guys. Awesome

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We comprimised on the TV height...he wanted it lower, I was concerned that with the lower height the table in front of the TV would interfere. He agreed to raise it 1".

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    On time installation.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got me set up in no time. Could not have done it myself, period. Set up and working fine. Well worth the investment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Communication was good although the news was not. Product was not yet available for delivery. Agent called back late in the day and said they just picked it up and made quick delivery / install.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    They made it quick and easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set it up quick, took them longer to catch up and see how they were doing then to mount it. But it was worth the wait.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from geek squad did an excellent in installing my 75 inch Samsung TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy the BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice perfect well very good smart very knoabole

    I would recommend this to a friend