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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1467 Showing 29,321-29,340 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wall mount and 85" TV was hung with care. Excellent jib.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted the TV, took care of the wires, looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed it quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy. Best buy came out to do it. Saved myself the hastle.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Bad response to problem with volume.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was fine. Because of volume problem tried to get checkup. Response was very bad after several phone calls and visit to store.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very quick friendly service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men were professional , quick and cleaned as they were working. I was totally satisfied with this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents were BRILLIANT - super helpful and explained everything. Would definitely use them again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV MOUNT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed by LANDMARK AUDIO VIDEO since I was unable to get BEST BUY scheduled

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the service I received and will continue to use this service. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set-up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in time window, Very personal. Did an efficient set-up with no complaints on my part. Glad I had them do it. Worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job and he was quick. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    terrific, quick hospitable, knew what they were doing/

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the gentlemen that came to do the installations were very professional, did an excellent job and took the debris with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional and knowledgeable - no service failure here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works as designed and was easy for the installers to assemble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mount we didn’t have to use it as current mount works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad was quick and neat as well as beingpol

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed and mounted the TV correctly and quickly. The gentleman was neat with his work and cleanup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was fast and great setup. Excellent service and good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tv for living room

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv works great and looks good perfect for watching games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed the TV quickly and profession

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected the TV and placed on the stand mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad from the Macedonia location were great! Very knowledgeable and neat. Can’t wait to have them install more items.

    I would recommend this to a friend