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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1468 Showing 29,341-29,360 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad is legit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came installed tv mounted and did some extra work as in telling me how high I should mount other TVs in house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv easy to operate. I recommend purchasing this brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fine job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted my TV and did a good job, they answered questions we had too and suggested somethings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These Geeks are Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys respected my home, were quick and thorough, and patient showing me how to use the products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Q and B were on time. They followed COVID protocol and did an excellent job!! Great customer service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for the price.Geek squad was very helpful and accommodating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad set up our new TV and gave us instructions on how to use it with Xfinity. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic job mounting and hooking up my tv!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carter Cain did an outstanding job, was quick and courteous.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Installer needed technical assistance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new tv was replacing an already mounted tv. Switching out the mounted tv was fine. I could have done it as I did the original mounting. I went with an installer because it was free. However, he had a great deal of difficulty getting the home theater system to recognize the tv and dvd player. He spent a long time switching input options and cabling and even asked if I had any additional cables as he did not have any on his truck. When he left the tv worked but the dvd did not through the universal remote. I later called the Geek Squad for help and a follow up appointment was scheduled. At that time it was determined that the installer had failed to realize that the universal remote needed to be reprogrammed to recognize the new tv. This was done and all works as needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved knowing exactly when they would show up!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were polite, quick and efficient. They helped clean up and show how my new TV works. I am glad we used them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Computer Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job cleaning all the viruses on my computer. Repair completion timeframe was reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the new 75” Vizio television I mounted in my ManCave

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good delivery and set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed help with delivery and set-up. Satisfied with service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from geek squad did an excellent in installing my 75 inch Samsung TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Mounting Services!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So pleased with the guys that came and mounted my TV! They were so great and helpful with any questions I had! I highly recommend this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my TV in record time. Call on them anytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always does a great job installing my TV’s. I believe this is the 7th TV they have put on a wall for me. Keep up the great work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were great and sufficient!!! Very polite and love itnow

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    knowledgeable Techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were knowledgeable and nice. They hooked up all my devices to TV

    I would recommend this to a friend