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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1468 Showing 29,341-29,360 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean and efficient…knowledgeable…friendly….customer oriented. Have used then for 10 years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad knows their stuff!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was awesome. They were fast, efficient and went the extra mile to make me happy. Very professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount works great for large TV. Perfect for our living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service ever thank you Best Buy on time best technician

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Geek Squad EVER!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted my tv and connected all devices to it...He was extremely friendly and helpful!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's they did a wonderful job and I would tell everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, very informative and good customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very friendly and courteous while explaining everything they were doing and making sure it met my standards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Broken ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kacey was very knowledgeable and handled my problem very professionally, a true asset to Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece, inexpensive works great. Geek squad installed 3 of them for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people they sent to install my TV mount/TV were extremely friendly. They did a great job and were at my house for roughly 30 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representative was very understanding of my concerns and instructions. Quick and clean installation, Very satisfied,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were fast and on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents knew what they were doing. Im pleased with how helpful they were!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Suzie's on top of it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad, led by Suzie, exceeded our expectation while installing, connecting and providing instructions for our new LG tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PLEASED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS PROCESS MADE IT EASY FOR ME TO GET A LARGE SCREEN TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great group of guys who delivered and installed my TV and Sonos System.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the service person was very courtesy, helpful and efficient. he did a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good timely installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Job well done with no issues to report. The two technicians were competent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice tv stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice tv stand but the tv does tilt forward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech communicated well prior to arrival, arrived in time, and performed a perfect clean install. I couldn't be more happy with their service.

    I would recommend this to a friend